Support Engineer for Cloud Solutions (m/f/d)

Support Engineer for Cloud Solutions (m/f/d)

Human progress is powered by smart machines – smart machines are powered by human visions

As machines are becoming smarter - performance, safety and reliability have never been more important. We provide these attributes for millions of mobile machines worldwide, right here in the heart of Europe. If you come work with TTControl in Brixen, your visions will be on board, too. 

Support Engineer for Cloud Solutions (m/f/d)

Do you believe in a more automated and connected future and are passionate about technical implementations? As a Technical Support Engineer for Cloud Solutions, you assist and train our customers during development and integration of our cloud-based telemetry solutions for special purpose vehicles such as construction machines, agricultural machines, or municipal vehicles. You are the interface between our customers and our development teams concerning all technical subjects. If you have a good technical understanding, great passion for interacting with customers and enjoy networking, then come and join us! 

Your Tasks

  • Act as technical interface to our national and international customers providing support via ticketing system, phone or on-site
  • Assist our customers during the development of applications for mobile machinery
  • Actively participate in the implementation and realization of customer-specific applications
  • Provide technical support to our sales team
  • Prepare technical presentations and training materials
  • Conduct product trainings via our TTC Academy

Ihr Profil

  • University degree in a technical field of study
  • Good knowledge of programming in C/C++
  • Experience in C# .NET Core development
  • Basic knowledge of SQLite, HTTP and MQTT protocols required
  • Knowledge of core “web 4.0” mechanics and tools (AJAX, CSS, JS)
  • Knowledge of modern web frameworks (Angular, React, Vue) is a plus
  • Experience in software development on embedded targets is desirable (e. g. Raspberry Pi or Arduino)
  • Great passion for interacting with customers and working in international teams
  • Very good command of English, good command of German or Italian is a plus

Our Offer

  • Exciting work environment – be part of future high-tech innovations and cutting-edge technologies
  • We are a team – flat hierarchies, open door policy, communication at eye level and hands-on mentality
  • Technical Expertise – work among fellow technical experts and minds that will inspire you
  • Development & training – individual onboarding program, TTTech Academy and internal career opportunities
  • Work-life-balance – additional days off, home office, and individual working time models

As of today, TTTech Group employs more than 2,300 people in 14 locations worldwide. Join our pioneering team and become part of our fascinating projects. You will find it #mindgrowing