1 service program manager Job in Südtirol

IT Service Manager (m/w/d) Dr. Schär Vollzeit Burgstall, Postal 24.09.2024 Burgstall, Postal Your responsibilities Develop, implement, and maintain IT policies, procedures, and methodologies in accordance with industry frameworks Utilize ITSM software tools to automate and streamline processes Define, manage, and review SLAs agreed between the various business functions and IT Business/IT Services Design and maintain the IT Service Portfolio to ensure alignment with business objectives and industry standards Define, maintain, and report on metrics to track progress against objectives Direct the preparation, review, and consolidation of programs and budgets for the IT organization Zum Stellenangebot