Service Desk Specialist (m/f/d)
YOUR RESPONSABILITIES
- Serving as the primary point of contact for employees’ technical enquiries
- Managing and processing service requests using our service management tool
- Resolving first-level support requests efficiently and effectively
- Actively contributing to the ongoing development of the IT organisation
- Monitoring internal systems and actively contributing to the knowledge database
YOUR QUALIFICATIONS & SKILLS
- A degree in computer science or relevant experience in a similar position
- Passion and interest in working in the IT sector
- Customer and service-oriented mindset
- Ability to work independently, in a structured manner and with a solution-oriented approach
- Excellent command of German and Italian
OUR COMMITMENT
- Innovative work environment in a young, dynamic team
- High-tech projects in the future-proof sector of e-mobility
- Opportunities for advancement in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related pay
- Additional company benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture.
Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
