YOUR RESPONSIBILITIES
- Resolve escalated service issues
- Perform software diagnostics, technical analyses and failure analyses to provide remote solutions to customers and field service technicians.
- Provide technical support to customers and field service technicians during commissioning.
- Help analyze repetitive issues and help determine the root cause of those issues
YOUR QUALIFICATIONS & SKILLS
- Bachelor’s Degree in engineering (by education or experience)
- 0-3 years’ experience in either: Technical, Remote or Customer Support
- Well organized and structured work ethic
- Fluent in German and English in speaking and writing
- Solution oriented and Customer focused
OUR COMMITMENT
- Innovative working environment in a young, dynamic team
- High-tech projects in the future sector of e-mobility
- Career opportunities in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related remuneration
- Additional Company Benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture.
Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
39100 Bozen
