Support Agent Level 1 (m/f/d)
YOUR RESPONSIBILITIES
- Support of our Field Service Technician
- You take over the support of our customers on the phone or by e-mail
- Raise service tickets
- Remotely support customers during commissioning and maintenance of their hyperchargers
YOUR QUALIFICATIONS & SKILLS
- Experience in customer service or call center is a plus
- Good communication skills
- Willingness to work in shift
- independent and solution-oriented work, as well as analytical thinking
- Enthusiasm, teamwork and communication skills
- English and Italian in speaking and writing, a 3rd language is a plus (German, French, Spanish)
OUR COMMITMENT
- Innovative working environment in a young, dynamic team
- High-tech projects in the future sector of e-mobility
- Career opportunities in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related remuneration
- Additional Company Benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture.
Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
