YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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Vollzeit
Brixen, Venedig
18.02.2026
Brixen, Venedig
Your tasks
- Customer support, providing help to our customers through various channels (phone calls, e-mails)
- Problem analysis and technical troubleshooting
- Remote Support, but also on-site intervention when necessary
- Management of clients requests, playing a liaison role with other internal technical departments
- Executions of onsite maintenance operations and trainings at the customer factories
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YOUR RESPONSABILITIES
- Coordinate and manage service campaigns in close collaboration with internal teams and customers
- Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
- Analyze campaign performance and identify opportunities for process improvement
- Ensure alignment with company standards and service objectives
- Communicate effectively with stakeholders to maintain transparency and alignment
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YOUR RESPONSABILITIES
- Coordinate and manage service campaigns in close collaboration with internal teams and customers
- Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
- Analyze campaign performance and identify opportunities for process improvement
- Ensure alignment with company standards and service objectives
- Communicate effectively with stakeholders to maintain transparency and alignment
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Your Responsibilities
- Execute content strategy defined by the Strategy Lead — with direct input from the CEO and CCO
- Create, edit, and publish short-form social media content (across social media channels) — fast turnaround, high quality
- Capture content at events, tradeshows, open houses, customer visits (occasional travel required)
- Create engaging content and develop/implement campaigns to drive Employer Branding strategy in alignment with CPO
- Benchmark competitors and ensure Durst leads in content tone, relevance, and quality
- Coordinate publishing calendars and ensure message consistency across channels
- Measure post effectiveness and report weekly/monthly to the CEO
- Collaborate with HQ Marketing, global subsidiaries, and DMC (Durst Media Company) for integrated storytelling
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YOUR RESPONSIBILITIES
- Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
- Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
- Monitor and report on master data quality KPIs; drive corrective and preventive actions
- Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
- Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
- Collaborate with business units and IT to align master data and process requirements with organizational needs
- Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
- Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices
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Vollzeit
St. Ulrich, Kaltern
12.02.2026
St. Ulrich, Kaltern
Wir bieten
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Weiterbildungsmöglichkeiten passend zu Ihrem Arbeitsbereich -
Mitwirkung an der Planung und Umsetzung von Großprojekten -
Dynamisches, professionelles Arbeitsumfeld -
Abwechslungsreiche Aufgaben mit Entwicklungspotenzial -
Möglichkeit einer Jahresanstellung -
13. und 14. Monatsgehalt -
MySanitour+ -
Fast ganzjährig bezahltes Mittagessen
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Vollzeit
St. Ulrich, Kaltern
12.02.2026
St. Ulrich, Kaltern
Wir bieten
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Weiterbildungsmöglichkeiten passend zu Ihrem Arbeitsbereich -
Mitwirkung an der Planung und Umsetzung von Großprojekten -
Dynamisches, professionelles Arbeitsumfeld -
Abwechslungsreiche Aufgaben mit Entwicklungspotenzial -
Möglichkeit einer Jahresanstellung -
13. und 14. Monatsgehalt -
MySanitour+ -
Fast ganzjährig bezahltes Mittagessen
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Assist in the reception of visitors (customers, business partners, internal employees)
- Assist the financial accounting department in posting all transactions as they occur
- Support in the creation of customer master data in the ERP system
- Assist in the management of travel expense reports
- Support in the communication with external persons
- Help to manage stationery and company cars
- Support in administrative tasks
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YOUR RESPONSIBILITIES
- Integration of new payment solutions
- Adapting existing payment solutions to customer requirements
- Troubleshooting issues related to payment solutions
- Write clean, efficient and well-documented code that is easily testable, maintainable and reusable
- Write tests to maintain code quality and prevent regressions
- Optimise applications for maximum performance and scalability
- Troubleshoot and debug issues to improve applications and user experience
- Conduct code reviews to ensure code quality and adherence to best practices
- Stay updated with the latest technologies and best practices in software development
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Vollzeit
Bozen, Mailand, Kiefersfelden
04.03.2026
Bozen, Mailand, Kiefersfelden
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YOUR RESPONSIBILITIES
- Lead and deliver strategic transformation projects within the Service organization, ensuring clear plans, milestones, and measurable outcomes.
- Coordinate cross-functional teams and manage stakeholder communication to ensure alignment, transparency, and successful adoption of new processes and systems.
- Analyze service performance data to identify improvement opportunities and provide actionable recommendations to enhance quality, efficiency, and scalability.
- Track key metrics, monitor project progress, and support leadership reporting on transformation initiatives.
- Promote continuous improvement by applying best practices in project and change management, capturing lessons learned, and strengthening team capabilities.
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