Deine Aufgaben
- Unterstützung der Projektgruppen während des Auftragsprozesses
- Koordination der Serviceleistungen wie Montage, Transport, Logistik
- Zusammenarbeit mit dem Vertriebsnetzwerk
- Zusammenarbeit mit anderen internen Abteilungen
- Aktive Beteiligung zur Verbesserung der Prozesse und Weiterentwicklung der betreuten Produkte
- Telefonische Betreuung
- Erstellung & Aktualisierung von Kundenrichtlinien
- Reisen zu Kunden und Logistikplattformen
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Vollzeit
Brixen, Venedig, Rosenheim
24.05.2025
Brixen, Venedig, Rosenheim
Your tasks
- Organisation of projects in all phases: definition, planning, implementation, controlling and completion
- Structuring of project tasks and setting of priorities among international projects
- Supervision and organisation of various teams throughout the project lifespan
- Coordination of resources to ensure an efficient allocation and an optimal and constant availability
- Promotion of cooperation, communication and productivity within the team and the company
- Building and maintenance of customer relationships during the implementation and installation of MiCROTEC solutions
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Vollzeit
Brixen, Venedig
24.05.2025
Brixen, Venedig
Your tasks
- Managing projects in all phases: definition, planning, execution, control and completion
- Organizing project tasks and defining priorities for international projects
- Supervising and organizing different teams throughout the project lifespan
- Development, introduction, and improvement of customized project management processes and guidelines at a corporate level
- Facilitating cooperation, communication and productivity within the team and the company
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Vollzeit
Brixen, Venice
10.06.2025
Brixen, Venice
Your tasks
- Strategic development and implementation of new ideas for the improvement of our Customer Care, ensuring a high level of customer satisfaction
- Business expansion with new customer service products/solutions
- Definition and monitoring of KPIs and introduction of systems to record productivity
- Coordination and optimisation of operations and work processes
- Supporting the management for various issues and projects
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Your Tasks
- Empower and Engage the Customer & Sales Support team (9 people)
- Responsible for delivering excellent services
- Responsible for relationship management with international distribution partners
- Strategic development of process and technology, to deliver key service outcomes, proactive driver for change and digitalization
- Finalize automation of order to cash operations and activate inside sales team
- Execution, support and implementation of long-term projects
- Ensure transparent and efficient flow of information between external and internal customers
- Identification and lead of continuous improvement projects
- Close collaboration with internal and external stakeholders
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Vollzeit
Brixen, Venice
14.05.2025
Brixen, Venice
Your tasks
- Strengthening the relationship with customers and act as a primary point of contact for our existing customers in the wood industry - from the first system installation to long-term cooperation
- Conducting regular customer meetings to gather their feedback, identify customer needs and collect feedback on product performance, for internal sharing
- You will maintain customer contact throughout service activities, staying up to date and coordinating closely with service management
- Keeping an eye on key figures by regularly collecting and analysing relevant KPIs to identify opportunities and challenges at an early stage
- Analysing project success/outcomes, you will stay informed about completed projects and conduct structured feedback discussions with customers to drive continuous improvement.
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Vollzeit
Brixen, Venedig, Rosenheim
24.05.2025
Brixen, Venedig, Rosenheim
Your tasks
- Organization and implementation of customer trainings regarding the functionalities and use of our MiCROTEC Solutions
- Commissioning and calibration of scanners and other equipments
- General customer support (online or on-site) with production set-up and rule settings to meet customer needs
- Quality control during production to monitor scanner performance
- Statistical analyses based on simulated offline productions and the preparation of reports
- Collaboration with other teams in various activities, i.e. Development of new detection systems or improvement of measuring systems
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Vollzeit
Brixen, Venedig, Rosenheim
27.05.2025
Brixen, Venedig, Rosenheim
Your tasks
- Management of the live demo process at the company's showrooms, including the preparation of the machines according to customer requirements
- Study of the product from a technical, mechanical, and functional point of view
- Management of the feasibility process of projects in the evaluation phase by providing direct technical support to colleagues in the Internal Sales and Sales departments
- Development and adaption of software to customer requirements at the PoC stage
- Continued study of target markets, understanding their requirements, specifications, and characteristics
- Preparation of technical documentation
- Support in the transformation of customer requirements into customised solutions
- Collaboration with customers and OEM partners on a global level, as well as the company's Sales and Product Management teams
- Possible active participation in trade fair events
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Vollzeit
Brixen, Venedig
24.05.2025
Brixen, Venedig
Your tasks
- Collaboration in the design and development of image processing and computer vision algorithms
- Integration of artificial intelligence solutions into industrial measurement systems and processes
- Contribution in the creation, testing, commissioning and documentation of prototypes and products
- Design, adaptation, and validation of our software meeting customer-specific requirements
- Responsibility for the development, maintenance, and customization of one or more of our software products and libraries
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YOUR RESPONSIBILITIES
- Provide day-to-day customer support focusing on topics related to human-machine interface (HMI)
- Train customers about Alpitronic web-based customization tool and system functionality
- Customize user interfaces to align with evolving user or business requirements
- Collaborate with development teams to test HMI behaviour after updates or patches
- Troubleshoot errors, resolve display or usability issues, and escalate complex problems when needed
- Write proper documentation and application notes, configuration settings, as well as common troubleshooting procedures
- Conduct customer one-to-one testing and create simple guides, FAQs, or walkthroughs as required
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Your responsibilities:
- Manage sales forecasting for assigned markets
- Collaborate with Customer Service and Sales teams to monitor sales performance and coordinate any exceptional events that impact demand
- Take the lead in resolving stock level issues by coordinating with Customer Service, Sales, and the Planning team, aiming to minimize cost impact
- Contribute to projects involving new product launches and the relaunch of existing products
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YOUR RESPONSIBILITIES
- Lead the development and digitalisation of the remote services strategy
- Lead, motivate, and develop a team of remote services personnel, including the development, implementation and management of the operations, using the latest technologies and industry best practices
- Analyse customer feedback and other data sources to develop customer-centric solutions
- Develop and implement service improvement plans for identified shortfalls
- Monitor remote services performance, system performance. Identify service improvement goals
- Design and develop solutions to optimize performance and scalability
- Oversee the deployment maintaining security, reliability, and cost-efficiency
- Monitor team performance and establish corrective action plan where needed, regarding performance, trends and capacity issues
- Ensure the team is keeping and exceeding the commitments on the service level agreements and uptime
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Was wäre deine Aufgabe bei uns?
- Entwicklung mobiler Apps für IOS und Android and Entwicklung von Single Web Applications auf Basis React
- JavaScript Technologiestack, idealerweise mit folgender Erfahrung: node js, npm, react js und docker / kubernetes Erfahrung
- Entwicklung und Konzeption von UI/UX, Produkt-Management
- Idealerweise Erfahrung in der Entwicklung von verteilten Systemen (Cloud-Development) und Erfahrung in der Einbindung von APIs
- Eigenverantwortliche Durchführung kleinerer Projekte und Teamplay bei größeren
- Dazulernen von erfahrenen Kollegen und Weitergeben von eigenem Wissen
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YOUR RESPONSIBILITIES
- Strategic and operational support to the Sales & Marketing department
- Creation and editing of presentations for events led by the CMO and VP Sales & Marketing (public, client-specific, and internal)
- Drafting and managing correspondence in multiple languages
- Coordination of high-level appointments and organization of meetings
- Preparation of materials, topic researches and information gathering
- Execution of individual tasks and projects; monitoring of deadlines delegated by supervisors
- Minute-taking and documentation of key meetings and discussions
- Acting as liaison between the CMO/VP S&M and internal teams
- Communication of leadership decisions to relevant stakeholders
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YOUR RESPONSIBILITIES
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support business plans/cases
- Design a global reporting architecture regarding countries, customer cost centres and contracts
- Define and implement standard work processes for budgeting and reporting to drive efficiency with a constant focus on finance process improvements and simplifications
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support decision making process
- Constant monitoring of KPIs and provision of insights of the cost structure, and performance regarding SLAs.
- Support overall business growth and advise the management regarding business key drivers, with special projects, ad hoc reporting etc.
- Perform detailed analysis of financial results against forecasts and prior periods, raising early warning signals highlighting business risks based on trend and leading indicators
- Monitor actual costs against the pre-determined budget and implement restrictive measures if necessary
- Take all appropriate actions to ensure 100% compliance with various GAAP and company financial policies
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Your responsibilities:
- Respond to requests related to the company’s ERP system, Microsoft Dynamics Business Central, and its interfaces with other software applications.
- Design, develop, and customize ERP modules (e.g., finance, logistics, production) based on business requirements.
- Contribute to international projects and continuous improvement initiatives within the ERP framework.
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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Your Responsibilities:
- Strategy Development & Execution: Support the creation and implementation of international trade marketing strategies to enhance brand visibility and drive sell-out across key channels.
- Market & Shopper Analysis: Conduct ongoing analysis of market trends and shopper behavior to tailor strategies to local needs.
- Go-to-Market & Localization: Collaborate with local marketing and sales teams to adapt central initiatives and support retail negotiations with compelling trade stories.
- Category Management: Contribute to optimizing assortment, pricing, and shelf strategy in partnership with international distributors.
- Performance Tracking: Monitor trade marketing initiatives using defined KPIs and help identify best practices for continuous improvement.
- Commercial Process Governance: Assist in standardizing key commercial processes in line with global guidelines.
- Channel Strategy & Portfolio Management: Support the development and execution of channel-specific strategies and align local product portfolios with global standards.
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YOUR RESPONSIBILITIES
- Ensure continuous operation of essential IT functions encompassing operating systems, security tools, applications and servers
- Install, configure and support workstation software, hardware, printers and phones
- Execute systems and network design, documentation, implementation, testing, and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Support and train employees in using software and hardware, providing technical support when needed
- Staying abreast of emerging technologies, hardware, and software to assess their potential impact and relevance to organizational needs
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Vollzeit
Bologna, Bozen, Munich
12.06.2025
Bologna, Bozen, Munich
YOUR RESPONSIBILITIES
- Elicit and document software requirements based on customer needs, industry standards and internal product strategies
- Collaborate closely with product management, system architects, hardware engineers and software developers
- Ensure traceability of requirements throughout the development lifecycle
- Translate stakeholder inputs into clear, unambiguous and testable software specifications
- Contribute to the definition and maintenance of system and software architecture
- Review and validate requirements with cross-functional teams and customers
- Ensure compliance with ISO 15118, OCPP and other relevant EV charging standards
- Support risk assessments, impact analyses and change management processes
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YOUR RESPONSABILITIES
- Develop and maintain strong relationships with existing clients in Italy, ensuring their satisfaction and loyalty
- Identify opportunities for up-selling or cross-selling products and services, as well as to acquire new customers within the region
- Develop strategies to achieve sales targets and support overall business planning efforts
- Drive revenue growth, ensure market share and successfully introduce products and services
- Manage customer inquiries and provide them commercial and technical support, addressing their needs effectively
- Collaborate with Product Marketing Team and generate market reports to support the decision-making process, ensuring alignment between sales and marketing efforts
- Generate forecasts and reports, by tracking performance, identify areas for improvement and monitor market trends
- Represent Alpitronic at trade fairs, events and congresses
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YOUR RESPONSIBILITIES
- Analyze and prioritize global demands, including service requests, managing shortages to achieve the best overall result
- Coordinate and track intercompany orders to guarantee timely delivery; liaise with suppliers, manufacturers, and logistics providers
- Manage and support bottleneck situations and capacity constraints from supplier through to production line
- Support production planning prioritization to minimize bottleneck impact; assist in defining new delivery dates and customer communication
- Assist in coordination of transportation and delivery schedules
- Analyze supply chain data to identify trends, inefficiencies, or bottlenecks and generate regular management reports
- Identify and implement process improvements to enhance supply chain efficiency and reduce costs
- Collaborate cross-functionally with sales, production planning, material disposition, and operations teams to ensure order fulfillment and product availability
- Support risk management by identifying potential supply chain risks and assisting in developing mitigation strategies
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YOUR RESPONSIBILITIES
- Responsible for all manufacturing BOMs inside the ERP system and the transfer of engineering BOMs into manufacturing BOMs for sub and main assemblies, including adaptation for the needs of the production sites (Plant Level BOM)
- Coordinate all production planning and work preparation activities within the area of new product introduction (NPI) to ensure an efficient sample production
- Planning, scheduling and organizing assembly trials for prototypes, design modifications, exhibition chargers and pre-series sample production including testing, packaging and shipping to the end customer
- Coordination of procurement and provision of materials required for NPI assembly builds in collaboration with R&D, purchasing, supply chain and logistics
- Creation of work instructions for sub-assemblies and main assembly
- Process documentation during assembly trials and sample production
- Responsible for data maintenance in the ERP system
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Job Responsibilities
- Collaborate with senior developers to understand the existing WinForms application
- Assist in refactoring the application’s front-end from WinForms to WPF.
- Implement the MVVM (Model-View-ViewModel) architecture pattern in the WPF application.
- Develop user interfaces and ensure they meet modern usability standards.
- Participate in discussions to define clear requirements and workflows for the refactored application.
- Contribute to reducing the complexity of the application by focusing on essential tools and functionalities.
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