YOUR RESPONSIBILITIES
- Monitor and report on the progress of important activities, projects, and initiatives
- Organize and manage projects independently according to our fast-paced business environment
- Support process mapping and performance measurement, aligning on metrics and working with service teams
- Assist in the rollout of new service processes, including communication, training, and documentation
- Take ownership of organizing meetings and ensuring the progress of action
- Build strong relationships with stakeholders and partners to drive results and maintain communication
- Identify and solve opportunities for improvement within the organization
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YOUR RESPONSABILITIES
- Lead the establishment of the structure and team that will drive customer experience
- Work closely with various departments and customers to set up the right processes, communication, and routines
- Central point of contact for escalations (internal or key customers) and field notifications
- Leading the escalations to customer satisfaction and apply insights for continuous improvement
- Responsible for reporting on service team performance and customer experience, both internally and to key customers
- Set up the required processes and mechanisms to follow up and trend the quality of our products / services and the perception of the customers
- Driving forward the necessary initiatives, projects and activities
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WAS DICH ERWARTET:
- Optimierung und Rationalisierung der Prozesse
- Weiterentwicklung der Controlling- und Reporting Tools
- Digitalisierung, Automation und strategische Empfehlung zur Verbesserung der Abläufe
- Verantwortung für die Planung, Koordination und Umsetzung von IT-Projekten
- Optimierung der bestehenden Anwendungen, ERP, PowerBI
- Erstellung von ad-Hoc Analysen und Aufbereitung von Berichten
- Sicherstellung und laufende Verbesserung der Datenqualität
- Recruiting und Mitarbeiter Branding
- Vertragswesen und rechtliche Angelegenheiten
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Ihre Aufgaben:
- Entwicklung moderner und zukunftsorientierter Onlinesoftware
- Entwicklung und Integration von Funktionen bestehender Software
- Laufende Verbesserungen und Anpassungen an bestehenden Lösungen
- Enge Zusammenarbeit mit dem internen Projektmanagement
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YOUR RESPONSIBILITIES
- Promote and coordinate value engineering initiatives within the R&D department
- Sponsor and drive development for value improvement, cost and complexity reduction
- Organize and lead technical cross-functional workshops, aimed at enhancing value and reducing costs
- Fertilize a culture of continuous improvement and value engineering inside the R&D and across departments
- Define & implement methodologies to understand strengths & weaknesses of different players
- Establish and improve tools for teardown analysis and idea generation
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YOUR RESPONSIBILITIES
- Develop and implement robust quality strategies, establishing standards, policies and procedures to improve overall quality
- Initiate and monitor quality controls, processes and procedures, emphasising continuous improvement through audits, inspections and tests
- Spearhead the implementation of an error-preventing organisational structure (APQP) to drive continuous improvement
- Foster close collaboration with cross-functional departments, including Product Development, Manufacturing, Procurement and Service, to ensure strict adherence to quality standards and effective resolution of quality issues
- Manage and develop teams of experienced quality professionals by providing training, coaching and professional development opportunities
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Vollzeit
Brixen, Venedig
28.01.2025
Brixen, Venedig
Your tasks
- Validation and evaluation of improvement initiatives
- Proactive process analyses and suggestion of improvements
- Support, management and communication of change
- Partnership with process owners and middle management to ensure adequate engagement, control risks and spread best practices
- Maintenance of process repository, definition of standards and training on change management
- Liaising with stakeholders, HR and IT to ensure skills and applications adequately support processes
- Computation and maintenance of performance metrics and report them to process owner
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Vollzeit
Brixen, Venedig
28.01.2025
Brixen, Venedig
Your tasks
- Managing projects in all phases: definition, planning, execution, control and completion
- Organizing project tasks and defining priorities for international projects
- Supervising and organizing different teams throughout the project lifespan
- Development, introduction, and improvement of customized project management processes and guidelines at a corporate level
- Facilitating cooperation, communication and productivity within the team and the company
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Vollzeit
Brixen, Venedig, Rosenheim
28.01.2025
Brixen, Venedig, Rosenheim
Your tasks
- Organization and implementation of customer trainings regarding the functionalities and use of our MiCROTEC Solutions
- Commissioning and calibration of scanners and other equipments
- General customer support (online or on-site) with production set-up and rule settings to meet customer needs
- Quality control during production to monitor scanner performance
- Statistical analyses based on simulated offline productions and the preparation of reports
- Collaboration with other teams in various activities, i.e. Development of new detection systems or improvement of measuring systems
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YOUR RESPONSIBILITIES
- Collaborate with hiring managers to assess training needs and develop targeted learning solutions
- Design and develop engaging and effective learning programs using a variety of modalities and approaches.
- Deliver engaging and effective learning programs
- Create and update training systems and all supporting materials
- Evaluate the effectiveness of training programs through assessments, surveys, and feedback to ensure continuous improvement
- Partner with external vendors and experts to enhance the breadth and depth of our training offering
- Provide coaching and support to managers and employees to foster a culture of continuous learning
- Manage reimbursement processes and funding applications (Fondimpresa, etc)
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YOUR RESPONSIBILITIES
- Being in charge of maintaining client relationships and ensuring the fulfillment of their needs
- Providing regular updates on service delivery and responding to client inquiries and concerns
- Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget
- Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time
- Tracking and monitoring services performance, by defining and implementing key performance indicators
- Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends
- Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards
- Building and maintaining high-performing teams, providing guidance and coaching
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YOUR RESPONSIBILITIES
- Analyse the current security posture of the organization and monitor network traffic
- Defend the digital assets of the company against cyber-attacks and other potential internal and/or external threats
- Detect anomalous threats and respond to security incidents
- Perform risk assessment analysis, by identifying vulnerabilities that could be exploited by malicious attackers, to proactively anticipate and prevent cyber-attacks
- Investigate and resolve security incidents, by taking measures to address deficiencies and vulnerabilities along with recommendations for improvement to mitigate and eliminate risk
- Develop security protocols, standards and policies, as well as disaster recovery plans and conducting security audits
- Monitoring security breaches and conduct Digital footprint analysis
- Running network tests and testing firewalls, creating patches or implementing new protocols as required to ensure that all defences are effective
- Ensure that all security software is configured, monitored and audited and that security tools are running properly
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Vollzeit
Trento, Terlano
05.02.2025
Trento, Terlano
Your Mission:
- You develop backend services and UI for MES systems for the food industry
- You are ready to turn the "Industry 4.0" trend into reality for our customers
- You work actively in SCRUM teams as well as in product development
- You're surprising your team that you stick to your projects stubbornly
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Key responsibilities
- Develop, implement and monitor the company's strategic vision and long-term goals and strategy
- Identify and pursue new business opportunities to drive growth and market expansion
- Assess market trends and consumer insights to nurture and drive strategic decisions
- Foster dialogue with key stakeholders, including customers, partners, and investors
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YOUR RESPONSIBILITIES
- Define the strategic and international direction, planning and development of global sourcing strategies to achieve business objectives and ensure sustainable value creation
- Strategic supplier selection, qualification and development
- Identify and qualify new procurement sources in accordance with the agreed sourcing strategies to ensure long term competitiveness and supply capability, create optimal cost structures, reduce capital lock-up and Alpitronic's risk, including supplier performance and capacity assessment
- Ensure the resilience of the supply chain (multi-sourcing, near-shoring, standardisation, diversification of the manufacturing network, etc.)
- Optimise supply chain processes by implementing best practices to increase efficiency and productivity, minimise risk and improve supplier and product quality
- Design and negotiate domestic and international procurement contracts and supply agreements to ensure optimum cost, quality, availability, low capital commitment, flexibility and service
- Optimise material costs by actively participating in new product development and managing the purchasing activities associated with the initial stages of new product qualification and launch
- Develop and implement key performance indicators for procurement to monitor the success of strategies and processes and ensure continuous improvement
- Work closely with internal stakeholders such as Sales, R&D, Product Quality and other departments to ensure effective communication and alignment of sourcing and supply chain initiatives
- Identify, assess and manage risks to ensure business continuity and compliance
- Lead and develop teams of sourcing professionals to achieve high levels of performance and successful execution of the business strategy
- Responsible for ensuring compliance with regulatory, environmental and social standards in the supply chain
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