YOUR RESPONSIBILITIES
- Coordination and scheduling of our service technicians and external service partners
- Planning and alignment of service operations directly with our customers
- Close collaboration with our remote service team and the development department
- Independent organization and follow-up of all service assignments
- Planning and scheduling of annual inspections
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Vollzeit
Bergamo, Bozen
16.09.2026
Bergamo, Bozen
WAS SIE ERWARTET
- Koordination und Einsatzplanung unserer Servicetechniker sowie externen Servicepartnern
- Abstimmung der Serviceeinsätze direkt mit unseren Kunden
- Enge Zusammenarbeit mit unserem Remote-Service Team und der Entwicklungsabteilung
- Selbstständige Organisation und Nachverfolgung aller Serviceeinsätze
- Planung und Terminierung der jährlichen Inspektionen
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Vollzeit
Bergamo, Bozen
16.09.2026
Bergamo, Bozen
YOUR RESPONSIBILITIES
- Coordination and scheduling of our service technicians and external service partners
- Planning and alignment of service operations directly with our customers
- Close collaboration with our remote service team and the development department
- Independent organization and follow-up of all service assignments
- Planning and scheduling of annual inspections
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YOUR RESPONSABILITIES
- Coordinate and manage service campaigns in close collaboration with internal teams and customers
- Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
- Analyze campaign performance and identify opportunities for process improvement
- Ensure alignment with company standards and service objectives
- Communicate effectively with stakeholders to maintain transparency and alignment
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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YOUR RESPONSIBILITIES
- Manage and prioritize the CHRO's calendar, meetings, and correspondence, ensuring efficient scheduling and alignment with strategic priorities
- Prepare, coordinate, and follow up on meetings, including documentation of key outcomes and action tracking
- Act as a central point of coordination between the CHRO, HR teams, and internal stakeholders
- Coordinate and support cross-functional HR projects, ensuring milestones, timelines, and deliverables are successfully achieved
- Maintain oversight of ongoing HR initiatives, identify dependencies, and proactively support project execution
- Work closely with HR stakeholders to ensure compliance with internal policies, procedures, and governance standards
- Contribute to the optimization of HR processes and initiatives through structured analysis and stakeholder collaboration
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YOUR RESPONSIBILITIES
- Define robotic concepts and automation cell architecture based on product and process requirements
- Perform robotic cell simulation and feasibility analysis (cycle time, reachability, layout optimization)
- Program, configure, and optimize industrial and Collaborative robots (ABB, KUKA, UR, etc.)
- Perform robot installation, setup, and on-site commissioning
- Troubleshoot and debug robotic applications and automation cells
- Work with PLC-controlled systems and support their integration within automation cells
- Drive automation projects from concept definition to production handover
- Evaluate and select equipment suppliers, including technical reviews and benchmarking
- Coordinate project phases with suppliers (RFQ, Design Reviews, Factory Acceptance Test , Site Acceptance Test, Ramp-up, etc.)
- Actively manage project risks and technical issues
- Identify improvements in supplier solutions and internal standards
- Support optimization of automation systems during ramp-up
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YOUR RESPONSIBILITIES
- Responsible to transfer new products and major product or process changes from engineering to serial production
- Manages all industrialization related activites within in the product development, which includes prototyping, process planning, process validation and production scale up
- Managing an interdisciplinary project team consisting of process, equipment and test system engineers,
ERP/MES architects, supply chain management, purchasing, quality and facility management - Responsible for planning, executing and controlling the industrialization project within the designated timeline and budget, including project reporting and stakeholder management
- Coordination of process planning, which includes definition of the value stream (process, material and information flow), PFMEA/control plan, specification and selection of assembly and test equipment and planning of production layout / infrastructure
- Coordination of process validation and production scale up which includes installation of infrastructure, production and test equipment, setup & verification of software and production master data, HSE assessment, production of prototypes & pre-series samples and preparation of phase over to serial production
- Definition of project related industrialization requirements like design for manufacturing, design for service and design for reliability
- Participation in change board meetings to identify and take over major changes to be executed within NPI
Core team member in product development project as main interface to development project manager for all industrialization activities
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YOUR RESPONSIBILITIES
- Support recruitment and talent acquisition activities, including candidate communication, interview coordination, and progressively taking ownership of interviews, as well as employer branding initiatives
- Gain insights into onboarding, employee lifecycle management, time and attendance and HR administration processes
- Contribute to learning & development, training coordination, and talent management initiatives
- Support HR projects related to organizational development, employee engagement, and process optimization
- Collaborate with different HR teams and stakeholders to understand business needs and HR best practices
- Assist with HR reporting, data analysis, and documentation activities
- Participate in cross-functional projects and contribute ideas to improve HR processes and employee experience
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Key Responsibilities
- Align R&D digital initiatives with strategic priorities.
- Identify opportunities to digitalize and streamline R&D processes.
- Manage digital transformation projects from planning to delivery (scope, time, budget).
- Ensure a key user approach for relevant R&D applications is established, including UAT coordination and first-level support.
- Ensure effective communication, stakeholder alignment, and change adoption.
- Support Data Governance (integrity, traceability, access control, audit readiness).
- Promote compliance, quality, safety, and CSR guidelines.
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YOUR RESPONSIBILITIES
- Lead and manage the company’s intranet project as project manager, including concept development, coordination of stakeholders, and implementation of new structures and communication formats together with the IT department
- Develop and implement a content and channel strategy to enhance communication effectiveness and employee engagement
- Continuously improve and innovate internal communication tools, such as the company intranet, to foster effective knowledge management and employee connectivity
- Produce internal communication materials to support content dissemination and project updates
- Manage South Tyrolian media relations, acting as the first point of contact for press inquiries and ensuring timely and accurate responses
- Conceptualize and create comprehensive international press clippings and media monitoring reports
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YOUR RESPONSIBILITIES
- Coordinate cybersecurity activities across cybersecurity, engineering, certification, and project teams to ensure timely execution and alignment of objectives
- Manage day-to-day product cybersecurity activities, including security analyses, penetration testing, security validation, and certification readiness
- Coordinate vulnerability management activities across development teams, ensuring rapid response, remediation tracking, and continuous follow-up
- Monitor cybersecurity status, remediation progress, risks, delays, and critical issues throughout the product lifecycle
- Support and coordinate security event analysis and incident investigation activities
- Contribute to the continuous improvement of cybersecurity processes, governance, and operational effectiveness
- Support compliance with cybersecurity standards, regulations, and certification requirements for connected products
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YOUR RESPONSIBILITIES
- Responsible for all manufacturing BOMs inside the ERP system and the transfer of engineering BOMs into manufacturing BOMs for sub and main assemblies, including adaptation for the needs of the production sites (Plant Level BOM)
- Coordinate all production planning and work preparation activities within the area of new product introduction (NPI) to ensure an efficient sample production
- Planning, scheduling and organizing assembly trials for prototypes, design modifications, exhibition chargers and pre-series sample production including testing, packaging and shipping to the end customer
- Coordination of procurement and provision of materials required for NPI assembly builds in collaboration with R&D, purchasing, supply chain and logistics
- Creation of work instructions for sub-assemblies and main assembly
- Process documentation during assembly trials and sample production
- Responsible for data maintenance in the ERP system
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YOUR RESPONSIBILITIES
- Design, implement, and document configurations, customizations, and scripting solutions within ERP, CRM, BI, ECM, and MES platforms in collaboration with Business Analysts, IT Architects, and Application Owners
- Develop and maintain integration interfaces and automated workflows between business applications; use REST/SOAP APIs, middleware, and AI-assisted tools to ensure reliable data exchange and end-to-end process continuity
- Provide technical support and coordination for User Acceptance Testing (UAT): manage test environments, resolve technical defects, and validate go-live readiness
- Analyze, diagnose, and resolve application incidents and performance issues; conduct root cause analyses and implement corrective measures
- Manage application lifecycle activities including release planning, version upgrades, patch management, and regression testing; coordinate with software vendors and IT teams
- Create and maintain technical documentation (architecture overviews, interface specifications, configuration guides, runbooks) in line with internal and external standards
- Proactive evaluation and implementation of AI-assisted tools and automation to optimize application performance and integration workflows
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YOUR RESPONSIBILITIES
- Drive the implementation, maintenance and continuous improvement of the Integrated Management System (IMS)
- Ensure that all relevant Integrated Management System (IMS) documentation and processes are correct, in place to ensure compliance with legal and international standards
- Plan, coordinate and execute internal audits, support customer audits, and prepare and accompany certification audits
- Support and advise process owners in designing, maintaining, and improving IMS processes and documentation
- Contribute to the annual Management Review and ensure transparency of system performance through KPIs
- Deliver training and awareness programs to strengthen IMS understanding and application across teams
- Support the development and execution of the IMS strategy, roadmap and governance framework
- Identify improvement opportunities and drive continuous improvement initiatives across the organization
- Act as a central coordination point for IMS topics, ensuring alignment across functions and stakeholders
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