60 South Tyrol, Italy Jobs in Südtirol

YOUR RESPONSABILITIES 
  • Develop and maintain strong relationships with existing clients in Italy, ensuring their satisfaction and loyalty
  • Identify opportunities for up-selling or cross-selling products and services, as well as to acquire new customers within the region
  • Develop strategies to achieve sales targets and support overall business planning efforts
  • Drive revenue growth, ensure market share and successfully introduce products and services
  • Manage customer inquiries and provide them commercial and technical support, addressing their needs effectively
  • Collaborate with Product Marketing Team and generate market reports to support the decision-making process, ensuring alignment between sales and marketing efforts
  • Generate forecasts and reports, by tracking performance, identify areas for improvement and monitor market trends
  • Represent Alpitronic at trade fairs, events and congresses
Tasks and responsibilities
  • Lead annual appraisals, setting goals together with the Customer Operations Manager, employee motivation, vacation and assignment planning, coordination of the tasks
  • Be in charge to collect feedback/opinions from his team regarding all topics, to filter them and report them to the Customer Operations Manager
  • Order and clients data entry in the ERP system
  • Contact-person for clients and Sales Representatives regarding orders for example availabilities, order state, etc.
  • Collaborate with the logistic department regarding deliveries as well as the Credit Management department and Sales Managers
  • Handling of claims and information requests coming from clients as well as from consumers and distributors
  • Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests involving the correct people into the organization
  • Support the Customer Operations team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization
  • Help dealers with product information and explanation
Description of the topic: 

es a PhD scholarship for the PhD program "Mountain Environment and Agriculture” in collaboration with the Free University of Bozen-Bolzano, under the supervision of Prof. Hannes Schuler and Dr. Sara Bortolini / Dr. Manfred Wolf, on the following topic:

YOUR RESPONSIBILITIES
  • Provide technical leadership for Alpitronic's power electronics development
  • Develop new generation power electronics, such as new switching topologies, introduction of new power semiconductors and new gate driver circuits
  • Develop innovative and cost-optimised power electronics, maximising power density (power semiconductors, magnetics and capacitors)
  • Lead the debugging of newly developed power electronic boards and assemblies
  • Lead field return analyses for power electronics
YOUR RESPONSIBILITIES
  • Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
  • Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
    • Data mining using corporate tools
    • Analysis of system logs and specific data collection
    • Performance of tests to reproduce, isolate and address the issues
  • Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
  • Provide guidance to data analysts and scientists on the strategic direction of their activities
YOUR RESPONSIBILITIES
  • Additional and further development of internal and external web applications in an agile development process
  • Consulting to the specialised departments on the design of digital services
  • Contact person for questions on individual software products within digitalisation projects
  • Active promotion of best practices for high quality software development, including the Clean Code and SOLID principles, code reviews, TDD, etc.
YOUR RESPONSIBILITIES
  • Promote and coordinate value engineering initiatives within the R&D department
  • Sponsor and drive development for value improvement, cost and complexity reduction
  • Organize and lead technical cross-functional workshops, aimed at enhancing value and reducing costs
  • Fertilize a culture of continuous improvement and value engineering inside the R&D and across departments
  • Define & implement methodologies to understand strengths & weaknesses of different players
  • Establish and improve tools for teardown analysis and idea generation
YOUR RESPONSIBILITIES
  • Create product manuals and service instructions
  • Optimise the existing manuals
  • Manage other documentation & customer communications (e.g. newsletters, training content, product change notifications)
  • Work with content management systems
  • Perform linguistic & content reviews, liaising with translation agencies if required
YOUR RESPONSIBILITIES
  • Develop and implement robust quality strategies, establishing standards, policies and procedures to improve overall quality
  • Initiate and monitor quality controls, processes and procedures, emphasising continuous improvement through audits, inspections and tests
  • Spearhead the implementation of an error-preventing organisational structure (APQP) to drive continuous improvement
  • Foster close collaboration with cross-functional departments, including Product Development, Manufacturing, Procurement and Service, to ensure strict adherence to quality standards and effective resolution of quality issues
  • Manage and develop teams of experienced quality professionals by providing training, coaching and professional development opportunities
YOUR RESPONSIBILITIES
  • Design and develop embedded software for Linux in different languages (C/C++, Python, shell scripts)
  • Configure the Linux kernel and the libraries required by the applicative level
  • Debug code on various systems using suitable debugging tools
  • Test of the developed software on the emulation environment and on the target system
  • Write documentation on the software developed in accordance with the process
YOUR RESPONSIBILITIES
  • Cost Modelling: Develop and maintain precise cost models covering materials, labor, equipment, and overhead costs.
  • Data Analysis: Analyse product cost structure to identify cost drivers and develop strategies for cost reduction.
  • Supplier Collaboration: Collaborate with procurement to negotiate favourable supplier terms and evaluate quotes for competitiveness.
  • Value Engineering: Facilitate value engineering workshops to promote innovative and cost-effective design alternatives.
  • Team Training: Train and mentor teams on cost models, fostering a cost-conscious culture within the organization.
YOUR RESPONSIBILITIES
  • Monitor and track ongoing funded projects, ensuring compliance with funding requirements
  • Prepare periodic reports for funding agencies, summarizing project progress and financials
  • Coordinate documentation and maintain accurate filing systems for funding-related activities
  • Research and summarize relevant funding opportunities
  • Assist in preparing new funding applications and supporting documentation
YOUR RESPONSIBILITIES
  • Develop and implement scalable and maintainable web applications in both the frontend (using Vue.js/Nuxt.js) and backend (using C#)
  • Design, develop, and manage database solutions with PostgreSQL, including data modeling, performance tuning, and security considerations
  • Collaborate in agile development processes with product managers and other developers
  • Write clean, efficient, and documented code
  • Conduct code reviews to ensure code quality and adherence to best practices
  • Identify and fix software bugs and issues
  • Continuously update knowledge on new technologies and best practices in software development
YOUR RESPONSIBILITIES
  • Design and develop software cyber security mechanisms in accordance with applicable cyber security requirements and secure code writing guidelines
  • Support in monitoring vulnerabilities that may affect the product, assessing their severity and managing any associated correction and verification
  • Assist in the definition/updating of secure coding guidelines
  • Support the integration and configuration of cybersecurity mechanisms for the entire product lifecycle (development, production, maintenance)
  • Write documentation on the software developed in accordance with the process
  • Debugging code on various systems using debuggers
  • Read and understand the technical documentation of the µprocessors and µcontrollers
YOUR RESPONSIBILITIES
  • Consolidate normative and stakeholder requirements for charging cables and cooling units into the System Requirements Documents
  • Document the integration of the charging cables into the overall System Architecture and be the reference person within R&D for all related questions
  • Lead and monitor the qualification process of charging cables for existing and new products from prototype testing to introduction in the serial production
  • Create models and lead the implementation for the functions related to the operation of the charging cables and cooling units 
  • Keep track of the latest technical developments and advances for charging cables and cooling units
  • Lead the communication and exchange towards the suppliers of the subsystems (charging cables and cooling units)
  • Be the contact person within the company for all high level questions on charging cables and cooling units (especially for R&D, quality dept and production)
YOUR RESPONSABILITIES
  • Cost Modeling: Develop and maintain precise cost models covering materials, labor, equipment, and overhead costs.
  • Cost Estimation: Provide accurate cost estimates for new designs and engineering changes.
  • Data Analysis: Analyze cost data to identify cost drivers and trends and develop cost reduction strategies.
  • Supplier Collaboration: Collaborate with procurement to negotiate favorable supplier terms and evaluate quotes for competitiveness.
  • Value Engineering: Facilitate value engineering workshops to encourage innovation and cost-effective design alternatives.
  • Team Training: Train and mentor teams on cost models, fostering a cost-conscious culture within the organization.
YOUR RESPONSIBILITIES
  • Being in charge of maintaining client relationships and ensuring the fulfillment of their needs
  • Providing regular updates on service delivery and responding to client inquiries and concerns
  • Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget
  • Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time
  • Tracking and monitoring services performance, by defining and implementing key performance indicators
  • Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends
  • Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards
  • Building and maintaining high-performing teams, providing guidance and coaching 
YOUR RESPONSIBILITIES
  • Strategic and operational support to the Sales & Marketing department
  • Creation and editing of presentations for events led by the CMO and VP Sales & Marketing (public, client-specific, and internal)
  • Drafting and managing correspondence in multiple languages
  • Coordination of high-level appointments and organization of meetings
  • Preparation of materials, topic researches and information gathering
  • Execution of individual tasks and projects; monitoring of deadlines delegated by supervisors
  • Minute-taking and documentation of key meetings and discussions
  • Acting as liaison between the CMO/VP S&M and internal teams
  • Communication of leadership decisions to relevant stakeholders 
YOUR RESPONSIBILITIES
  • Ensure continuous operation of essential IT functions encompassing operating systems, security tools, applications and servers
  • Install, configure and support workstation software, hardware, printers and phones
  • Execute systems and network design, documentation, implementation, testing, and administration and ensure components meet business needs and work together seamlessly
  • Implement applications and software upgrades and troubleshoot any performance issues
  • Support and train employees in using software and hardware, providing technical support when needed
  • Staying abreast of emerging technologies, hardware, and software to assess their potential impact and relevance to organizational needs
YOUR RESPONSIBILITIES
  • Design and maintain scalable data pipelines and ETL processes
  • Develop APIs using Python (e. g. FastAPI) for data access and integration
  • Ensure data quality, performance optimisation and security
  • Knowledge in NoSQL-based databases
  • Collaborate with data scientists and analysts to enable data-driven decisions
  • Maintain and document data architecture and best practices
YOUR RESPONSIBILITIES
  • Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support business plans/cases
  • Design a global reporting architecture regarding countries, customer cost centres and contracts
  • Define and implement standard work processes for budgeting and reporting to drive efficiency with a constant focus on finance process improvements and simplifications
  • Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support decision making process
  • Constant monitoring of KPIs and provision of insights of the cost structure, and performance regarding SLAs.
  • Support overall business growth and advise the management regarding business key drivers, with special projects, ad hoc reporting etc.
  • Perform detailed analysis of financial results against forecasts and prior periods, raising early warning signals highlighting business risks based on trend and leading indicators
  • Monitor actual costs against the pre-determined budget and implement restrictive measures if necessary
  • Take all appropriate actions to ensure 100% compliance with various GAAP and company financial policies
YOUR RESPONSIBILITIES
  • Analyse the current security posture of the organization and monitor network traffic 
  • Defend the digital assets of the company against cyber-attacks and other potential internal and/or external threats
  • Detect anomalous threats and respond to security incidents
  • Perform risk assessment analysis, by identifying vulnerabilities that could be exploited by malicious attackers, to proactively anticipate and prevent cyber-attacks
  • Investigate and resolve security incidents, by taking measures to address deficiencies and vulnerabilities along with recommendations for improvement to mitigate and eliminate risk
  • Develop security protocols, standards and policies, as well as disaster recovery plans and conducting security audits
  • Monitoring security breaches and conduct Digital footprint analysis
  • Running network tests and testing firewalls, creating patches or implementing new protocols as required to ensure that all defences are effective
  • Ensure that all security software is configured, monitored and audited and that security tools are running properly
YOUR RESPONSIBILITIES
  • Design, develop and implement large-scale projects for cloud-based systems
  • Planning, definition of requirements, development, testing, and quality assurance of the software development lifecycle for AWS solutions
  • Identify, analyse and resolve infrastructure troubleshoot incidents and application deployment issues and implement preventative measures
  • Provide guidance on the implementation of new cloud-based initiatives, through appropriate training
  • Modernise and consolidate IT infrastructure and implement the best cloud-based solutions for the company, to ensure continued impact on growth
  • Customise AWS applications to make the business more secure and efficient
  • Monitoring the migration process of the new applications to the cloud so that it is seamless and in line with the organisation's operations
  • Definition and documentation of the best practices and strategies for application deployment and infrastructure maintenance
  • Ensure application and cloud environment performance, maintaining high standards and complying with company security policies
YOUR RESPONSABILITIES
  • Cost Modeling: Develop and maintain precise cost models covering materials, labor, equipment, and overhead costs.
  • Cost Estimation: Provide accurate cost estimates for new designs and engineering changes.
  • Data Analysis: Analyze cost data to identify cost drivers and trends and develop strategies for cost reduction.
  • Supplier Collaboration: Collaborate with procurement to negotiate favorable supplier terms and evaluate quotes for competitiveness.
  • Value Engineering: Facilitate value engineering workshops to promote innovative and cost-effective design alternatives.
  • Team Training: Train and mentor teams on cost models, fostering a cost-conscious culture within the organization.
YOUR RESPONSIBILITIES
  • Take full ownership of subsystems involving human-machine interfaces (e.g. displays and input/output interfaces) and communication devices (e.g. PLC modems and radio equipment)
  • Serve as the primary point of contact for component and subsystem suppliers
  • Collaborate with cross-functional teams to ensure the seamless integration of HMIs and communication subsystems into the overall charging solution
  • Support validation planning and evaluate results to verify system functionality and compliance with technical and regulatory requirements
  • Monitor and assess the latest advancements in key technologies and components to drive continuous improvement and innovation
YOUR RESPONSIBILITIES
  • Provide day-to-day customer support focusing on topics related to human-machine interface (HMI)
  • Train customers about Alpitronic web-based customization tool and system functionality
  • Customize user interfaces to align with evolving user or business requirements
  • Collaborate with development teams to test HMI behaviour after updates or patches
  • Troubleshoot errors, resolve display or usability issues, and escalate complex problems when needed
  • Write proper documentation and application notes, configuration settings, as well as common troubleshooting procedures
  • Conduct customer one-to-one testing and create simple guides, FAQs, or walkthroughs as required
YOUR RESPONSIBILITIES
  • Leading the root cause analysis and relevant corrective actions definition for product design quality issues
  • Sponsoring and supporting product quality claims investigation by R&D side
  • Participating actively to the execution of 8Ds of product design related issues
  • Coordinating diagnosis of HW and mechanical design issues on returned units
  • Supervising root causes analysis and design corrective actions implementation
  • Contributing to the definition and validation of diagnostic functions & utilities
  • Assuring technical instructions to the repair center and service on field
  • Checking countermeasures application & effectiveness by R&D side
  • Valuing all relevant findings into new products requirements
YOUR RESPONSIBILITIES
  • Successfully support the continuous product improvement process by analysing and improving HW components (field and production returns)
  • Supporting 8D activities for design related issues with a focus on root cause analysis and implementation of corrective actions
  • Diagnose electronic and electrical issues on returned units
  • Work closely with the Repair & Analysis team to get a first indication of the cause of the fault
  • Support the 8D's of R&D and design related issues, especially for root cause analysis
  • Support the design & implementation of HW corrective actions
  • Provide technical guidance to repair centres
  • Verify application & effectiveness of countermeasures
    • Region

    • Berufsfeld

    • Anstellungsart

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