8 Customer Marketing Jobs in Südtirol

• Strategy Development & Execution: Support the creation and implementation of international trade marketing strategies to enhance brand visibility and drive sell-out across key channels.
• Market & Shopper Analysis: Conduct ongoing analysis of market trends and shopper behavior to tailor strategies to local needs.
• Go-to-Market & Localization: Collaborate with local marketing and sales teams to adapt central initiatives and support retail negotiations with compelling trade stories.
• Category Management: Contribute to optimizing assortment, pricing, and shelf strategy in partnership with international distributors.
• Performance Tracking: Monitor trade marketing initiatives using defined KPIs and help identify best practices for continuous improvement.
• Commercial Process Governance: Assist in standardizing key commercial processes in line with global guidelines.
• Channel Strategy & Portfolio Management: Support the development and execution of channel-specific strategies and align local product portfolios with global standards.

Bei ADDITIVE arbeitet das Customer Success Management- Team proaktiv am Erfolg unserer Hotelkunden. Es geht darum, umfassende Strategien für den größtmöglichen Erfolg unserer Kunden zu entwickeln und Probleme zu lösen, bevor sie entstehen.

• Design and Optimize Automation Workflows: Develop and refine end-to-end marketing automation processes to nurture leads and boost conversions.
• Plan and implement targeted email campaigns in close coordination with internal teams and external agencies.
• Performance Monitoring and Continuous Improvement: Analyze campaign metrics and provide actionable insights to enhance effectiveness.
• Customer Journey Mapping and Digital Experience Enhancement: Map and improve digital consumer journeys, integrating enhancements into existing tools and platforms.
• System Integration and Process Streamlining: Connect marketing automation and CRM systems with other business tools to ensure seamless data flow and operational efficiency.

• Planung, Umsetzung und Optimierung von Kampagnen auf Meta Ads 
• Aufbau und Pflege von Zielgruppen und Newslettern in Emarsys 
• Operative Betreuung von Affiliate-Programmen und Preisvergleichsportalen 
• Unterstützung bei Google Demand Gen und Kooperationen mit dem Brand Coop Team 
• Koordination und Kontrolle von Creatives und Kampagnenmaterialien 
• Dokumentation und Weiterentwicklung von Prozessen mittels Playbooks 
• Enge Zusammenarbeit mit CRM-, Content- und Design-Teams 
• Laufende Weiterbildung über Plattformen und Tools wie GA4, Looker Studio usw. 

• Digital Marketing & Sales Automation
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• +39 0473 538822    people.additive.eu

• Develop and maintain strong relationships with existing clients in Italy, ensuring their satisfaction and loyalty
• Identify opportunities for up-selling or cross-selling products and services, as well as to acquire new customers within the region
• Develop strategies to achieve sales targets and support overall business planning efforts
• Drive revenue growth, ensure market share and successfully introduce products and services
• Manage customer inquiries and provide them commercial and technical support, addressing their needs effectively
• Collaborate with Product Marketing Team and generate market reports to support the decision-making process, ensuring alignment between sales and marketing efforts
• Generate forecasts and reports, by tracking performance, identify areas for improvement and monitor market trends
• Represent Alpitronic at trade fairs, events and congresses

• Aktives Schnittstellen-Management: Koordination und Dokumentation von Schnittstellen-Anbindungen sowie Kommunikation mit Partnern
   
• Entwicklung einer zukunftsweisenden Support-Strategie: Konzeptionierung und Implementierung innovativer Prozesse zur effizienten Bearbeitung komplexer Support-Tickets, von der ersten Analyse bis zur finalen Lösung
   
• Schulungen und Optimierungen: dank deiner Hilfe werden die ersten Ansprechpartner unserer Kunden bestmöglich auf Anfragen vorbereitet und finden selbst Support-Lösungen 
   
• Technische Analyse, Fehlersuche und Optimierung von E-Mail-Setups (z.B. DNS, Zustellbarkeit)