Der Geschäftsbereich
- Eine Anstellung in einem innovativen, krisensicheren Unternehmen, bei dem Vielfalt und Gleichstellung zu unserer DNA gehören
- Strukturierte Einarbeitung und Buddy-System: Wir wollen, dass du dich von Beginn an wohlfühlst und dein Know-how direkt einbringen kannst
- Personalentwicklungs- und Weiterbildungsprogramme: Entwickle dich kontinuierlich weiter, um deinem Team immer wieder neue Impulse geben zu können
- Jede Menge Wertschätzung: Eine attraktive Vergütung ist für uns ebenso selbstverständlich wie ein kollegiales Miteinander auf Augenhöhe
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Deine Aufgaben:
- Annahme und Bearbeitung von IT-Anfragen sowie Störungsmeldungen (Software, Hardware, Endgeräte, Netzwerkverbindungen) im 1st und 2nd Level Support für unsere Mitarbeitenden
- Installation und Verwaltung unseres firmeneigenen Hardware-Inventars, inklusive PC, Laptops, iPads und Drucker
- Betreuung der Softwarelizenzen für AutoCAD, Inventor, Vault, Adobe, Cinema 4D usw. und Unterstützung der Anwender bei Fragen
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Stellenbeschreibung
- Sie garantieren die Warenverfügbarkeit in Ihrer Abteilung.
- Sicherstellung einer ansprechenden Warenpräsentation;
- Höfliche und freundliche Kundenbedienung;
- Dekoration der Ausstellungsflächen;
- Kassa-Management;
- Als Teamplayer arbeiten Sie mit Kollegen zusammen, um den Kunden einen hervorragenden Service zu bieten.
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Vollzeit | befristet | Praktikum
Tasks and responsibilities
- Support in the coordination of structural renovation works and new store openings from a quality and safety perspective
- Assist in the procurement of furniture and the management to ensure that workplaces are prepared in time
- Support in the collaboration with internal departments and external service provider
- Organize all activities related to safety courses in close collaboration with the Prevention and Protection Service Manager (RSPP)
- Help to manage and control maintenance work in all our locations and organize the collaboration with the various craftsman.
- Help to manage and resolve daily problems and provide support for them
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DEIN BEREICH
- Telefonate und Kundenanfragen freundlich und professionell bearbeiten.
- Nutzerinnen und Nutzern bei der Orientierung in Portalen und administrativen Abläufen helfen.
- Meldungen aufnehmen und – falls notwendig – an das zuständige Team weiterleiten.
- Einen klaren, verlässlichen und kundenorientierten Service gewährleisten.
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Vollzeit
Bozen, Bruneck, Hybrid
09.12.2025
Bozen, Bruneck, Hybrid
DEIN BEREICH
- Du arbeitest mit einer topmodernen, VMware-basierten Umgebung und sorgst dafür, dass unsere Plattformen stabil, sicher und leistungsstark bleiben.
- Du übernimmst zentrale Aufgaben wie Migrationen, Wartungen und die Betreuung kritischer Systeme und sorgst dafür, dass Qualität dauerhaft gewährleistet ist.
- Du arbeitest Hand in Hand mit unserem Service-Entwicklungs-Team und setzt technische Projekte sauber, strukturiert und professionell um.
- Deine Expertise stärkt das gesamte Team – von Junior-Entwicklung bis zu klarer Kommunikation mit Kunden.
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Vollzeit
Bozen, Schlanders
14.12.2025
Bozen, Schlanders
Über Systems: Anders. Besser.
rlassen, dass ihre IT jederzeit einwandfrei funktioniert. Genau dafür bist du – als Teil unseres IT-Operation-Teams – zuständig: Du überwachst, verwaltest und sicherst IT-Systeme und Infrastrukturen, implementierst Sicherheitslösungen und sorgst damit für perfekte Stabilität. Auf alle diese spannenden Aufgaben bereiten wir dich umfassend vor.
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Vollzeit
Bozen, Schlanders
14.12.2025
Bozen, Schlanders
Das ist dein Job - erklärt von Richard Tappeiner, Abteilungsleiter Central IT-Services
Genau dafür bist du – als Teil unseres IT-Operation-Teams – zuständig: Du überwachst, verwaltest und sicherst IT-Systeme und Infrastrukturen, implementierst Sicherheitslösungen und sorgst damit für perfekte Stabilität. Auf alle diese spannenden Aufgaben bereiten wir dich umfassend vor.
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YOUR RESPONSABILITIES
- Coordinate and manage service campaigns in close collaboration with internal teams and customers
- Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
- Analyze campaign performance and identify opportunities for process improvement
- Ensure alignment with company standards and service objectives
- Communicate effectively with stakeholders to maintain transparency and alignment
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Materials Management (MM) and Sales and Distribution (SD) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyze procurement, logistics and sales requirements, develop suitable SAP solutions and configure MM/SD modules accordingly
- Lead and participate in projects for SAP MM/SD implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimisation and customisation.
- Ensure effective integration of MM/SD processes with other SAP modules (FI/CO, PP, WM) and external systems
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP MM/SD-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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Stellenbeschreibung
- Sie garantieren die Warenverfügbarkeit in Ihrer Abteilung.
- Sicherstellung einer ansprechenden Warenpräsentation;
- Höfliche und freundliche Kundenbedienung;
- Dekoration der Ausstellungsflächen;
- Kassa-Management;
- Als Teamplayer arbeiten Sie mit Kollegen zusammen, um den Kunden einen hervorragenden Service zu bieten.
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Production Planning (PP) and Project System (PS) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyse financial and controlling requirements, develop suitable SAP solutions and configure PP/PS modules accordingly
- Lead and participate in projects for SAP PP/PS implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimization and customization
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP PP/PS-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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DEIN TÄTIGKEITSBEREICH
- Du wirst die Projektleitung bei der Planung, Koordination und Nachverfolgung von Projektaktivitäten unterstützen.
- Du wirst Projektpläne, Protokolle und Statusberichte erstellen, pflegen und aktualisieren.
- Du wirst das Termin- und Kommunikationsmanagement zwischen den Projektpartnern übernehmen.
- Du wirst Besprechungen, Aufgabenlisten und Beschlüsse dokumentieren.
- Du wirst Aufgaben und Meilensteine im Projektmanagement-Tool pflegen und kontrollieren.
- Du wirst bei der Erstellung von Schulungs- und Kommunikationsmaterialien mitwirken.
- Du wirst Workshops und Schulungen vorbereiten und nachbereiten.
- Du wirst projektrelevante Dokumente verwalten und strukturiert ablegen.
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Stellenbeschreibung
- Kassa-Management;
- Sie garantieren die Warenverfügbarkeit in Ihrer Abteilung;
- Sicherstellung einer ansprechenden Warenpräsentation;
- Höfliche und freundliche Kundenbedienung;
- Als Teamplayer arbeiten Sie mit Kollegen zusammen, um den Kunden einen hervorragenden Service zu bieten.
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DEIN TÄTIGKEITSBEREICH
- Du wirst Schulungen (online und vor Ort) zu digitalen Tools, Prozessen und Plattformen durchführen.
- Du wirst Workshops und Trainings planen, organisieren und moderieren.
- Du wirst Schulungsunterlagen und Präsentationen erstellen und regelmäßig aktualisieren.
- Du wirst bei der Entwicklung moderner Lernkonzepte und Lernpfade mitwirken.
- Du wirst Schulungen dokumentieren und Feedbacks auswerten.
- Du wirst bei der Erstellung von Schulungs- und Kommunikationsmaterialien mitwirken.
- Du wirst eng mit Fachbereichen, der Projektleitung und den Support-Teams zusammenarbeiten.
- Nach deiner Einführungsphase wirst du im Projektmanagement und in der operativen Koordination mitarbeiten.
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Financial (FI) and Controlling (CO) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyse financial and controlling requirements, develop suitable SAP solutions and configure FI/CO modules accordingly
- Lead and participate in projects for SAP FI/CO implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimization and customization
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP FI/CO-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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YOUR RESPONSIBILITIES
- Responsible to transfer new products and major product or process changes from engineering to serial production
- Manages all industrialization related activites within in the product development, which includes prototyping, process planning, process validation and production scale up
- Managing an interdisciplinary project team consisting of process, equipment and test system engineers,
ERP/MES architects, supply chain management, purchasing, quality and facility management - Responsible for planning, executing and controlling the industrialization project within the designated timeline and budget, including project reporting and stakeholder management
- Coordination of process planning, which includes definition of the value stream (process, material and information flow), PFMEA/control plan, specification and selection of assembly and test equipment and planning of production layout / infrastructure
- Coordination of process validation and production scale up which includes installation of infrastructure, production and test equipment, setup & verification of software and production master data, HSE assessment, production of prototypes & pre-series samples and preparation of phase over to serial production
- Definition of project related industrialization requirements like design for manufacturing, design for service and design for reliability
- Participation in change board meetings to identify and take over major changes to be executed within NPI
Core team member in product development project as main interface to development project manager for all industrialization activities
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YOUR RESPONSIBILITIES
- Perform technical analysis to resolve problems and provide solutions to our customers and Field Service Technicians
- Support the analysis of repetitive issues and determine their root causes and identifying appropriate solutions
- Utilize diagnostic tools and techniques to identify and resolve complex electrical issues, ensuring the reliable operation of charging stations
- Identify upgrades and modifications to charging stations as needed, ensuring compliance with standards and performance requirements
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YOUR RESPONSABILITIES
- Manage and resolve customer escalations efficiently and professionally
- Conduct root-cause analysis in collaboration with other teams to identify and address underlying issues
- Serve as the primary contact for customers regarding technical and service-related inquiries
- Document and monitor issues to detect trends and support proactive, preventive measures
- Ensure timely communication and follow-up, while contributing to process improvements based on customer feedback
- Contribute to the improvement of interal processes based on customer feedback and recurring issues
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YOUR RESPONSIBILITIES
- Leading our internal team of technical writers, covering classic team management responsibilities including oversight of tools and licenses, budget planning and other organizational topics
- Planning and monitoring of team activities, by leading regular team meetings, prioritizing and structuring tasks, while maintaining an overview of strategic themes and providing direction on long-term goals
- Supporting operational topics such as translation workflows, coordination of documentation releases, ensuring deadlines are met and providing direction in specific use cases
- Defining content for product-related online trainings and coordinating related projects, including collaboration with external partners such as video agencies
- Managing and evolving our documentation platform, where the technical documentation is made accessible to both internal stakeholders and external customers
- Acting as the main contact for key internal stakeholders (e.g. Sales, R&D, Service) to ensure information flow and over-departmental alignment
- Driving process improvements by identifying bottlenecks, developing best practices and introducing new tools to support daily operations
- Supporting the department director by suggesting new methods or tools to be improved with the goal to speed up and simplify the process (writing, check, approval)
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Vollzeit
Bologna, Bozen, Munich
26.11.2025
Bologna, Bozen, Munich
YOUR RESPONSIBILITIES
- Design and implement software to extend the diagnostic capabilities of our products
- Work closely with service engineers and technical support to understand their challenges
- Extend existing systems to collect, analyse and visualise key performance data in real time using a metrics-based approach
- Identify areas for improvement within existing diagnostic processes and iteratively refine software solutions
- Writing clean, efficient and well-documented code that is easy to test, maintain and reuse
- Write tests to maintain code quality and prevent regressions
- Optimise applications for maximum performance and scalability
- Troubleshoot and debug to improve applications and user experience
- Perform code reviews to ensure code quality and adherence to best practices
- Stay up-to-date with the latest technologies and software development best practices
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YOUR RESPONSIBILITIES
- Analyze service tickets to identify potential product issues
- Study logs, connectivity problems, and software update faults
- Diagnose hardware and mechanical failures on returned units
- Classify faults by frequency, nature, and impact
- Support the R&D department in investigating quality claims and contribute to the 8Ds process for design-related issues
- Assist in root cause analysis and define interim and hardware corrective actions, from design to implementation
- Provide technical instructions to repair centers and verify the application and effectiveness of countermeasures
- Coordinate with the Data Science & Analysis team to leverage remotely available data for improvement analysis
- Contribute to the definition and validation of early failure detection algorithms and support the enhancement of diagnostic and monitoring software
- Translate findings into new product requirement
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