Tasks and responsibilities
- Help in the planning, execution and communication of IT projects (agenda management, minute-taking, preparation of meetings)
- Support of the communication on the progress of Business Processes & IT strategy by preparing engaging presentations, tracking KPIs and publishing updates on the intranet
- Support in the collection of relevant information and insights in order to implement a fact-driven communication strategy
- Assist the Business Process & IT department in various projects and activities (for ex. organize team building activities)
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Vollzeit
Brixen, Venedig
25.02.2025
Brixen, Venedig
Your tasks
- Validation and evaluation of improvement initiatives
- Proactive process analyses and suggestion of improvements
- Support, management and communication of change
- Partnership with process owners and middle management to ensure adequate engagement, control risks and spread best practices
- Maintenance of process repository, definition of standards and training on change management
- Liaising with stakeholders, HR and IT to ensure skills and applications adequately support processes
- Computation and maintenance of performance metrics and report them to process owner
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Your responsibilities:
- Administer, maintain, and optimize SQL Servers
- Provide support, troubleshoot common issues and monitor SQL Server environment
- Contribute to the administration of windows server and azure infrastructure
- Participate in daily IT operations
- Document IT configurations and procedures
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Vollzeit
Bozen, Bolzano, Montebelluna, Milano
24.02.2025
Bozen, Bolzano, Montebelluna, Milano
Tasks & responsibilities
- IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux
- Virtualization: Configuration and management of ESX virtualization systems
- Server Administration: Perform server administration tasks and research event-log warnings and errors
- Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed
- Audits & Backups: Perform routine and scheduled audits of all systems, including backup
- Documentation: Draft and update documentation related to procedures and activities performed.
- Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration
- Networking: Configure and manage networks using Aruba Networking technologies.
- Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint.
- IT Projects: Participate in and lead IT projects to improve infrastructure efficiency and security
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Key Responsibilities
- Directly manage all eCommerce customer requests through telephone, mail, and other potential channels
- Act as first level support for issues and general requests about company, brands and products
- Ensure best customer experience in online throughout the whole process (checkout, payment, fulfillment, return and refund).
- Make scheduled reports, track and monitor customer requests and help to improve the process for an outstanding customer experience
- Analyze customer pain-points, issues and needs, suggesting proactively solutions
- Guarantee high quality standards of service towards customers and users at all touch-points
- Drive brand and company values throughout the customer experience
- Support for the administrative area for payments check
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Vollzeit | befristet | Praktikum
Tasks and responsibilities
- Support the order and client data entry in the ERP system
- Assist the first-level support for issues and general requests about the company, brands, and products
- Support clients, Sales Representatives, and Store Managers in order management regarding availabilities and order state
- Give support in deliveries and the logistic department as well as the administrative area for payment check
- Assist in the analysis of customer pain points, issues, and needs
- Support the marketing department in various projects
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We entrust this to you:
- Classic marketing, email marketing, social media marketing, influencer marketing
- Search engine marketing including SEO and controlling
- Customer, competition and market analysis
- Product planning, product presentation, market launch
- Customer relationship management (CRM)
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Vollzeit
Bologna, Bozen, Munich
03.03.2025
Bologna, Bozen, Munich
YOUR RESPONSIBILITIES
- Design and implement software to extend the diagnostic capabilities of our products
- Work closely with service engineers and technical support to understand their challenges
- Extend existing systems to collect, analyse and visualise key performance data in real time using a metrics-based approach
- Identify areas for improvement within existing diagnostic processes and iteratively refine software solutions
- Writing clean, efficient and well-documented code that is easy to test, maintain and reuse
- Write tests to maintain code quality and prevent regressions
- Optimise applications for maximum performance and scalability
- Troubleshoot and debug to improve applications and user experience
- Perform code reviews to ensure code quality and adherence to best practices
- Stay up-to-date with the latest technologies and software development best practices
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YOUR RESPONSIBILITIES
- Design and implement user-friendly web applications, both front-end and back-end
- Collaborate with UX/UI designers to ensure consistent design implementation in line with user needs
- Develop common UI components that can be reused across different products and product configurations
- Write clean, efficient and well-documented code that is easily testable, maintainable and reusable
- Write tests to maintain code quality and prevent regressions
- Optimise applications for maximum performance and scalability
- Troubleshoot and debug to improve applications and user experience
- Perform code reviews to ensure code quality and adherence to best practices
- Stay up-to-date with the latest frontend/backend technologies and UI/UX trends to improve the user experience
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About the Oberalp Group
- Budgeting and Forecasting: Collaborate with Business Unit (BU) Heads to prepare and update budgets and forecasts, ensuring alignment with the company’s financial targets and strategy.
- Financial Analysis: Carry out regular business performance and variance analysis to track deviations from the plan and identify trends. Present actionable insights to management.
- Reporting: Support the monthly and quarterly financial reporting process, including the preparation of the financial package and ad-hoc analysis as required by the countries and global finance team.
- Process Management: Assist in managing and leading processes for budget, forecast, and mid-term plan reviews, ensuring that reports are accurate and delivered on time.
- Data Integrity: Ensure the quality and accuracy of data across various systems and tools, supporting the team with system maintenance and improvements.
- Cost Monitoring: Execute cost monitoring processes and deliver standardized reports, proposing actions to process owners for identified issues or inefficiencies.
- Collaboration with Management: Provide support to regional top management by delivering presentations, dashboards, and insights on key business projects.
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Key Responsibilities:
- Support the preparation and update budgets and forecasts
- Help carrying out regular business performance and variance analysis to track deviations from the plan and identify trends
- Support the monthly and quarterly financial reporting process
- Assist in the processes of budget, forecast, and mid-term plan reviews.
- Help ensuring the quality and accuracy of data across various systems and tools, supporting the team with system maintenance and improvements
- Support with the cost monitoring processes and help delivering standardized reports
- Support in delivering presentations, dashboards, and insights on key business projects
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Bozen
- supervision of development projects in the Kitchen Lab
- preparation, supervision, and validation of workplace and food safety measures
- recipe and product development for culinary events
- organization and moderation of events on innovation topics
- proactive further development of the Kitchen Lab program
- supervision of thematic working groups
- support for food start-ups
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Vollzeit | befristet | Praktikum
Tasks & responsibilities:
- Help in the loading and management of sales orders into the ERP system, ensuring that products are delivered on time with the right quantity and quality.
- Execute analysis on Retail business and inventories to support weekly trading decisions and reports on specific topics as requested.
- Support in the creation of reports to monitor stock level and potential orders or transfers.
- Help to determine the assortment for retail stores, ensuring alignment with the store needs.
- Assist the team in the first-level support for orders, issues and general requests about products.
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Tasks & responsibilities
- Order and client data entry in the ERP system
- Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders
- Collaboration with the logistics department for deliveries
- Collaboration with the credit management department and Sales Manager
- Handling of claims and information requests coming from clients
- Be the main day-to-day contact for retailers– before and after sales – taking into account and managing their requests
- Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders, and Sales Evaluation optimization
- Support dealers with product information and explanation
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YOUR RESPONSIBILITIES
- Being in charge of maintaining client relationships and ensuring the fulfillment of their needs
- Providing regular updates on service delivery and responding to client inquiries and concerns
- Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget
- Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time
- Tracking and monitoring services performance, by defining and implementing key performance indicators
- Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends
- Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards
- Building and maintaining high-performing teams, providing guidance and coaching
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Tasks and responsibilities
- Lead annual appraisals, setting goals together with the Customer Operations Manager, employee motivation, vacation and assignment planning, coordination of the tasks
- Be in charge to collect feedback/opinions from his team regarding all topics, to filter them and report them to the Customer Operations Manager
- Order and clients data entry in the ERP system
- Contact-person for clients and Sales Representatives regarding orders for example availabilities, order state, etc.
- Collaborate with the logistic department regarding deliveries as well as the Credit Management department and Sales Managers
- Handling of claims and information requests coming from clients as well as from consumers and distributors
- Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests involving the correct people into the organization
- Support the Customer Operations team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization
- Help dealers with product information and explanation
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