YOUR RESPONSABILITIES
- Perform complex troubleshooting, upgrades and commissioning tasks across global locations
- Provide on-site support for special customer cases, pilot installations and escalated technical issues
- Support international service teams through targeted interventions and expertise sharing
- Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
- Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
- Collaborate on strategic projects, including prototype testing, product enhancements and process optimization
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YOUR RESPONSIBILITIES
- Translate product and process requirements into clear equipment specifications
- Develop scalable automation and packaging concepts in collaboration with process engineers, product developers, and operations
- Prepare detailed technical specifications and RFQs for new machinery and automation systems
- Define functional, safety, and interface requirements (e.g., MES, traceability, safety standards)
- Lead equipment projects from concept through commissioning (budget, schedule, quality)
- Validate equipment performance against defined KPIs and quality requirements
- Monitor equipment performance and initiate upgrades or process optimizations
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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YOUR RESPONSIBILITIES
- Monitor and troubleshoot software performance and functionality on test systems
- Investigate, diagnose, and independently resolve smaller software-related problems
- Act as the first point of contact for test system software users
- Support users with guidance and documentation on system usage and known issues
- Analyze test system data (e.g., error logs, test cycle times, performance KPIs) to identify trends and root causes
- Identify bottlenecks, inefficiencies, or software anomalies from operational data
- Create structured and detailed change requests for larger software enhancements or bug fixes
- Maintain clear documentation on known issues, applied fixes, software versions, and best practices
- Ensure adherence to internal standards and procedures for software changes and updates
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YOUR RESPONSIBILITIES
- Take the lead in designing and developing C#/.NET software for our EV charger test system suites
- Collaborate closely with system engineers and embedded developers to analyse and define test requirements, ensuring they are aligned with hardware and software specifications
- Define and govern the software architecture to drive the development of reusable libraries and frameworks, ensuring robustness, scalability and long-term maintainability
- Design and optimise user-friendly operator interfaces to streamline test execution, improve productivity and efficiency, and reduce human error.
- Oversee software commissioning to ensure smooth deployment and integration with hardware, as well as full functionality in the testing environment
- Provide technical support, debugging and validation for test systems, troubleshooting complex hardware–software interaction issues throughout the development and production phases
- Drive continuous improvement initiatives by adopting new methodologies, tools and technologies to advance software quality, performance and automation capabilities
- Promote best practices in software development, testing and documentation
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YOUR RESPONSIBILITIES
- Elicit and document software requirements based on customer needs, industry standards and internal product strategies
- Collaborate closely with product management, system architects, hardware engineers and software developers
- Ensure traceability of requirements throughout the development lifecycle
- Translate stakeholder inputs into clear, unambiguous and testable software specifications
- Contribute to the definition and maintenance of system and software architecture
- Review and validate requirements with cross-functional teams and customers
- Ensure compliance with ISO 15118, OCPP and other relevant EV charging standards
- Support risk assessments, impact analyses and change management processes
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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Vollzeit
Brixen, Venedig
18.02.2026
Brixen, Venedig
Your tasks
- Customer support, providing help to our customers through various channels (phone calls, e-mails)
- Problem analysis and technical troubleshooting
- Remote Support, but also on-site intervention when necessary
- Management of clients requests, playing a liaison role with other internal technical departments
- Executions of onsite maintenance operations and trainings at the customer factories
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YOUR RESPONSIBILITIES
- Promote and coordinate value engineering initiatives within the R&D department
- Sponsor and drive development for value improvement, cost and complexity reduction
- Organize and lead technical cross-functional workshops, aimed at enhancing value and reducing costs
- Fertilize a culture of continuous improvement and value engineering inside the R&D and across departments
- Define & implement methodologies to understand strengths & weaknesses of different players
- Establish and improve tools for teardown analysis and idea generation
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YOUR RESPONSIBILITIES
- Take full ownership of subsystems involving human-machine interfaces (e.g. displays and input/output interfaces) and communication devices (e.g. PLC modems and radio equipment)
- Serve as the primary point of contact for component and subsystem suppliers
- Collaborate with cross-functional teams to ensure the seamless integration of HMIs and communication subsystems into the overall charging solution
- Support validation planning and evaluate results to verify system functionality and compliance with technical and regulatory requirements
- Monitor and assess the latest advancements in key technologies and components to drive continuous improvement and innovation
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Vollzeit
Bozen, Bologna
09.03.2026
Bozen, Bologna
YOUR RESPONSIBILITIES
- Design and develop software cyber security mechanisms in accordance with applicable cyber security requirements and secure code writing guidelines
- Support in monitoring vulnerabilities that may affect the product, assessing their severity and managing any associated correction and verification
- Assist in the definition/updating of secure coding guidelines
- Support the integration and configuration of cybersecurity mechanisms for the entire product lifecycle (development, production, maintenance)
- Write documentation on the software developed in accordance with the process
- Debugging code on various systems using debuggers
- Read and understand the technical documentation of the µprocessors and µcontrollers
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Vollzeit
Bozen, Germany
24.02.2026
Bozen, Germany
YOUR RESPONSIBILITIES
- Proactively explore and develop new business relationships, customers and concrete opportunities in the market segment Commercial Vehicle Charging
- Create specific sales strategies and supporting a business plan creation within the commercial vehicle charging segment, to drive revenue growth and margins
- Negotiate and close contracts and frame agreements with strategic customers
- Generate forecasts and reports based on sales activities
- Ensure market share and successful introduction of existing and specific new products
- Conduct customer visits, by providing commercial and technical consulting for suitable charging solutions
- Manage customers’ commercial and technical inquiries
- Provide market information and support the elaboration of blueprints for our specific solution offering in the Commercial Vehicle Charging market, in close alignment with the Segment Marketing department
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