YOUR RESPONSABILITIES
- Perform complex troubleshooting, upgrades and commissioning tasks across global locations
- Provide on-site support for special customer cases, pilot installations and escalated technical issues
- Support international service teams through targeted interventions and expertise sharing
- Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
- Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
- Collaborate on strategic projects, including prototype testing, product enhancements and process optimization
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YOUR RESPONSIBILITIES
- Consolidate normative and stakeholder requirements for charging cables and cooling units into the System Requirements Documents
- Document the integration of the charging cables into the overall System Architecture and be the reference person within R&D for all related questions
- Lead and monitor the qualification process of charging cables for existing and new products from prototype testing to introduction in the serial production
- Create models and lead the implementation for the functions related to the operation of the charging cables and cooling units
- Keep track of the latest technical developments and advances for charging cables and cooling units
- Lead the communication and exchange towards the suppliers of the subsystems (charging cables and cooling units)
- Be the contact person within the company for all high level questions on charging cables and cooling units (especially for R&D, quality dept and production)
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YOUR RESPONSIBILITIES
- Coordinate all FMEA related activities (design, process) during the product development process (CP2) but also the continuous updates of documents within serial production (e.g. control plans)
- Monitor status of defined measures within the different FMEAs
- Support pro-actively the engineering process (CP2) and the production process (CP3) as well as related sub processes activities in regards to quality risk mitigation
- Qualify employees in the usage of tools, methodology and standard
- Development of the FMEA methodology, tool and standard
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YOUR RESPONSIBILITIES
- Translate product and process requirements into clear equipment specifications
- Develop scalable automation and packaging concepts in collaboration with process engineers, product developers, and operations
- Prepare detailed technical specifications and RFQs for new machinery and automation systems
- Define functional, safety, and interface requirements (e.g., MES, traceability, safety standards)
- Lead equipment projects from concept through commissioning (budget, schedule, quality)
- Validate equipment performance against defined KPIs and quality requirements
- Monitor equipment performance and initiate upgrades or process optimizations
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YOUR RESPONSIBILITIES
- Perform technical analysis to resolve problems and provide solutions to our customers and Field Service Technicians
- Support the analysis of repetitive issues and determine their root causes and identifying appropriate solutions
- Utilize diagnostic tools and techniques to identify and resolve complex electrical issues, ensuring the reliable operation of charging stations
- Identify upgrades and modifications to charging stations as needed, ensuring compliance with standards and performance requirements
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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YOUR RESPONSIBILITIES
- Monitor and troubleshoot software performance and functionality on test systems
- Investigate, diagnose, and independently resolve smaller software-related problems
- Act as the first point of contact for test system software users
- Support users with guidance and documentation on system usage and known issues
- Analyze test system data (e.g., error logs, test cycle times, performance KPIs) to identify trends and root causes
- Identify bottlenecks, inefficiencies, or software anomalies from operational data
- Create structured and detailed change requests for larger software enhancements or bug fixes
- Maintain clear documentation on known issues, applied fixes, software versions, and best practices
- Ensure adherence to internal standards and procedures for software changes and updates
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Vollzeit
Bologna, Bozen, Munich
09.12.2025
Bologna, Bozen, Munich
YOUR RESPONSIBILITIES
- Elicit and document software requirements based on customer needs, industry standards and internal product strategies
- Collaborate closely with product management, system architects, hardware engineers and software developers
- Ensure traceability of requirements throughout the development lifecycle
- Translate stakeholder inputs into clear, unambiguous and testable software specifications
- Contribute to the definition and maintenance of system and software architecture
- Review and validate requirements with cross-functional teams and customers
- Ensure compliance with ISO 15118, OCPP and other relevant EV charging standards
- Support risk assessments, impact analyses and change management processes
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YOUR RESPONSIBILITIES
- Support quality planning throughout all project phases in alignment with maturity level requirements (CP2)
- Monitor and evaluate quality risks using tools like D-/P-FMEA and control plans
- Ensure process and product compliance with customer, internal and standard specifications
- Coordinate cross-functional quality activities between engineering, production, and suppliers
- Document quality milestones and deliverables in accordance with the maturity level assurance guidelines
- Facilitate audits and assessments to verify readiness and maturity of development stages
- Track and report quality KPIs to support decision-making and continuous improvement
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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Vollzeit
Brixen, Venedig
20.11.2025
Brixen, Venedig
Your tasks
- Customer support, providing help to our customers through various channels (phone calls, e-mails)
- Problem analysis and technical troubleshooting
- Remote Support, but also on-site intervention when necessary
- Management of clients requests, playing a liaison role with other internal technical departments
- Executions of onsite maintenance operations and trainings at the customer factories
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YOUR RESPONSIBILITIES
- Promote and coordinate value engineering initiatives within the R&D department
- Sponsor and drive development for value improvement, cost and complexity reduction
- Organize and lead technical cross-functional workshops, aimed at enhancing value and reducing costs
- Fertilize a culture of continuous improvement and value engineering inside the R&D and across departments
- Define & implement methodologies to understand strengths & weaknesses of different players
- Establish and improve tools for teardown analysis and idea generation
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Vollzeit
Bozen, Bologna
26.11.2025
Bozen, Bologna
YOUR RESPONSIBILITIES
- Design and develop embedded software for Linux in different languages (C/C++, Python, shell scripts)
- Configure the Linux kernel and the libraries required by the applicative level
- Debug code on various systems using suitable debugging tools
- Test of the developed software on the emulation environment and on the target system
- Write documentation on the software developed in accordance with the process
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Vollzeit
Bozen, Bologna
26.11.2025
Bozen, Bologna
YOUR RESPONSIBILITIES
- Design and develop software cyber security mechanisms in accordance with applicable cyber security requirements and secure code writing guidelines
- Support in monitoring vulnerabilities that may affect the product, assessing their severity and managing any associated correction and verification
- Assist in the definition/updating of secure coding guidelines
- Support the integration and configuration of cybersecurity mechanisms for the entire product lifecycle (development, production, maintenance)
- Write documentation on the software developed in accordance with the process
- Debugging code on various systems using debuggers
- Read and understand the technical documentation of the µprocessors and µcontrollers
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YOUR RESPONSIBILITIES
- Successfully support the continuous product improvement process by analysing and improving HW components (field and production returns)
- Supporting 8D activities for design related issues with a focus on root cause analysis and implementation of corrective actions
- Diagnose electronic and electrical issues on returned units
- Work closely with the Repair & Analysis team to get a first indication of the cause of the fault
- Support the 8D's of R&D and design related issues, especially for root cause analysis
- Support the design & implementation of HW corrective actions
- Provide technical guidance to repair centres
- Verify application & effectiveness of countermeasures
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YOUR RESPONSIBILITIES
- Take full ownership of subsystems involving human-machine interfaces (e.g. displays and input/output interfaces) and communication devices (e.g. PLC modems and radio equipment)
- Serve as the primary point of contact for component and subsystem suppliers
- Collaborate with cross-functional teams to ensure the seamless integration of HMIs and communication subsystems into the overall charging solution
- Support validation planning and evaluate results to verify system functionality and compliance with technical and regulatory requirements
- Monitor and assess the latest advancements in key technologies and components to drive continuous improvement and innovation
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YOUR RESPONSIBILITIES
- Define the strategic and international direction, planning and development of global sourcing strategies to achieve business objectives and ensure sustainable value creation
- Strategic supplier selection, qualification and development
- Identify and qualify new procurement sources in accordance with the agreed sourcing strategies to ensure long term competitiveness and supply capability, create optimal cost structures, reduce capital lock-up and Alpitronic's risk, including supplier performance and capacity assessment
- Ensure the resilience of the supply chain (multi-sourcing, near-shoring, standardisation, diversification of the manufacturing network, etc.)
- Optimise supply chain processes by implementing best practices to increase efficiency and productivity, minimise risk and improve supplier and product quality
- Design and negotiate domestic and international procurement contracts and supply agreements to ensure optimum cost, quality, availability, low capital commitment, flexibility and service
- Optimise material costs by actively participating in new product development and managing the purchasing activities associated with the initial stages of new product qualification and launch
- Develop and implement key performance indicators for procurement to monitor the success of strategies and processes and ensure continuous improvement
- Work closely with internal stakeholders such as Sales, R&D, Product Quality and other departments to ensure effective communication and alignment of sourcing and supply chain initiatives
- Identify, assess and manage risks to ensure business continuity and compliance
- Lead and develop teams of sourcing professionals to achieve high levels of performance and successful execution of the business strategy
- Responsible for ensuring compliance with regulatory, environmental and social standards in the supply chain
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