YOUR RESPONSIBILITIES
- Design, develop, and maintain BI-based dashboards and reports for the Sales department to support performance monitoring and decision-making
- Integrate data from various internal and external sources into a consistent and reliable reporting environment
- Ensure data quality, consistency, and integrity across reports, dashboards, and underlying data structures
- Maintain and continuously improve the reporting structure, including KPI logic, visualization standards, and reporting efficiency
- Develop new reports and analyses in close alignment with the Manager Business Analysis and collaborate with relevant stakeholders across departments
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YOUR RESPONSIBILITIES
- Perform root cause analysis and define containment, corrective, and preventive actions, from concept through design and implementation
- Contribute to the definition, validation, and continuous improvement of early failure detection algorithms, diagnostics, and monitoring software
- Translate analysis results and lessons learned into new or updated system and product requirements
- Analyze service tickets and field feedback to identify potential product and system‑level issues
- Investigate system logs, connectivity issues, and software update failures to detect patterns and anomalies
- Diagnose hardware, power electronics, and mechanical failures on returned units
- Classify faults according to frequency, root cause, severity, and customer impact
- Support the R&D organization in the investigation of quality claims and actively contribute to the 8D process for design‑related issues
- Define and provide clear technical repair instructions to internal and external repair centers and verify the effectiveness of implemented countermeasures
- Collaborate closely with the Data Science & Analysis team to leverage remotely available fleet data for system improvement and failure trend analysis
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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YOUR RESPONSIBILITIES
- Identify, assess and monitor subsidy and grant opportunities relevant to the organization
- Support the preparation and review of subsidy applications, financial plans and budgets
- Design, implement and maintain a full P&L monitoring process and related reports
- Build and simulate financial models and scenarios to support business plans, budgeting, ROI calculation, and decision‑making
- Perform detailed analysis of financial results vs. forecasts and prior periods, highlight risks, and support cross‑functional teams in identifying root causes and countermeasures
- Develop a global reporting architecture across countries, customers, cost centers and contracts
- Define and implement standard processes for budgeting and reporting, focusing on efficiency, simplification and continuous improvement
- Track actual vs. planned financial KPIs, explain deviations and provide insights on cost structure, SLAs and transfer prices in collaboration with Accounting
- Support overall business growth and advise management on key business drivers
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YOUR RESPONSIBILITIES
- Lead and coordinate the Hyperautomation product as a cross‑functional initiative within Digital Products & Innovation
- Co‑create the roadmap, priorities, milestones, scope, and governance model with relevant stakeholders
- Drive the development of core digital capabilities, including early issue detection, automated analysis, guided or automated remediation, and structured issue outputs for downstream workflows
- Ensure alignment with adjacent capabilities (diagnostics, dispatch handovers, customer‑facing settings, Hypersuite integration) while maintaining clear ownership boundaries
- Act as the central interface between Digital Products & Innovation and stakeholders in Service, R&D, Data Science, IT, Quality, and Legal
- Ensure the product fits Alpitronic’s service model, SLA logic, and operational realities
- Support Service in packaging, pricing, rollout, and customer communication by coordinating required product inputs and dependencies
- Ensure the product is scalable, reliable, observable, maintainable, and aligned with long‑term architectural goals
- Define and track success metrics such as detection rate, automation contribution, MTTR improvement, quality of issue outputs, and product adoption
- Report progress, risks, dependencies, and escalation topics to your direct manager and relevant stakeholders
- Build structure, alignment, and momentum across distributed teams
- Help establish an effective collaboration model between product, engineering, service, and other involved functions
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YOUR RESPONSIBILITIES
- Define and drive the overall System Testing & Certification strategy aligned with product requirements and the R&D roadmap
- Lead the planning and execution of system validation, qualification, and certification activities throughout the product development lifecycle
- Define and manage Validation Plans (DVP&R), Type Tests, Qualification Programs, and Certification Plans in compliance with applicable standards (e.g. IEC, ISO, UL)
- Ensure full traceability between product requirements, validation activities, test results, identified issues, and certification evidence
- Develop risk-based validation strategies balancing coverage, laboratory utilization, compliance requirements, and time-to-market
- Drive issue resolution during validation, including root cause analysis and verification of corrective actions
- Collaborate with engineering teams, external laboratories, certification bodies, and regulatory authorities
- Promote advanced testing methodologies, laboratory technologies, automation, and data-driven validation approaches
- Ensure quality, accuracy, and completeness of validation reports, certification documentation, and compliance evidence
- Lead, coach, and develop the assigned Testing & Certification team while optimizing resources, laboratory capacity, and project priorities
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Key Responsibilities
- Align R&D digital initiatives with strategic priorities.
- Identify opportunities to digitalize and streamline R&D processes.
- Manage digital transformation projects from planning to delivery (scope, time, budget).
- Ensure a key user approach for relevant R&D applications is established, including UAT coordination and first-level support.
- Ensure effective communication, stakeholder alignment, and change adoption.
- Support Data Governance (integrity, traceability, access control, audit readiness).
- Promote compliance, quality, safety, and CSR guidelines.
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YOUR RESPONSIBILITIES
- Design and implement leadership development initiatives across different leadership levels, aligned with Alpitronic's leadership framework and business priorities
- Facilitate impactful development experiences through workshops, coaching, mentoring, peer learning and experiential learning approaches
- Drive talent management processes, including talent identification, assessment, calibration, succession planning and development planning
- Support the definition and implementation of career progression models and internal mobility opportunities across managerial and expert career paths
- Contribute to the evolution of performance management, competency frameworks and employee development practices across the organisation
- Enable People Managers to conduct effective goal-setting, feedback and development conversations
- Lead Leadership & Talent Development initiatives from needs analysis and design through implementation and impact measurement
- Partner closely with senior leaders, People Managers and HR stakeholders to translate business needs into pragmatic people development solutions
- Leverage people data, KPIs and market best practices to measure effectiveness and continuously improve programs and initiatives
- Manage relationships with selected external partners, coaches and development providers
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YOUR RESPONSIBILITIES
- Assess business processes across all functions to identify where AI can deliver measurable improvement
- Evaluate new AI technologies, tools and market developments, and derive concrete recommendations for our context
- Qualify AI use cases on value, feasibility, data availability and effort, and maintain a prioritized AI portfolio
- Lead AI initiatives together with the delivery teams and members of the respective function, from concept through to productive use, ensuring each solution is handed over with documentation, monitoring and a named owner
- Align the AI portfolio with the IT portfolio and roadmap, and create transparency on effort, benefit and status, as well as present the portfolio for approval at the Digital Steering Committee
- Translate the governance and control framework set by the AI & Information Security Officer into practicable rules and working instructions
- Design a decentralized AI governance model: decision paths, responsibilities, and thresholds that allow low-risk cases to proceed quickly; lead the development of rules, working instructions and best practices for AI use
- Foster and cultivate AI literacy across the enterprise, talent development, and upskilling initiatives to build a future-ready workforce, ensuring that the AI literacy obligations under the EU AI Act are met in practice
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YOUR TASKS
- Support the development of strategic plans, long-term growth initiatives and business cases
- Conduct strategic analyses on categories, brands, channels and markets to identify growth and business development opportunities
- Prepare strategic recommendations and executive presentations for senior leadership
- Support strategic projects and cross-functional initiatives across commercial, innovation and operations functions
- Monitor business performance and identify risks, opportunities and value creation levers
- Translate complex analyses into clear insights and actionable recommendations for decision-making
- Build and maintain a structured market intelligence framework across categories and geographies
- Monitor market trends, competitive developments and consumer dynamics to support strategic decisions
- Manage external data sources and synthesize insights into actionable business recommendations
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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YOUR RESPONSIBILITIES
- Support recruitment and talent acquisition activities, including candidate communication, interview coordination, and progressively taking ownership of interviews, as well as employer branding initiatives
- Gain insights into onboarding, employee lifecycle management, time and attendance and HR administration processes
- Contribute to learning & development, training coordination, and talent management initiatives
- Support HR projects related to organizational development, employee engagement, and process optimization
- Collaborate with different HR teams and stakeholders to understand business needs and HR best practices
- Assist with HR reporting, data analysis, and documentation activities
- Participate in cross-functional projects and contribute ideas to improve HR processes and employee experience
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YOUR RESPONSIBILITIES
- Develop and maintain technical specifications for all raw material packaging and intercompany packaging (e.g., films, cartons, labels, pallets, liners, bags)
- Evaluate packaging materials for performance, durability, compliance, and compatibility with production equipment
- Lead packaging trials, testing, and validation activities
- Support new product introductions and packaging changes by defining requirements and ensuring supplier readiness
- Review and approve supplier documentation (technical data sheets, drawings)
- Conduct supplier capability assessments and support qualification processes
- Investigate packaging-related quality issues and lead root cause analysis with suppliers
- Collaborate with Quality Assurance to implement corrective and preventive actions (CAPA)
- Identify opportunities to reduce packaging costs through material optimization, design changes, or supplier improvements
- Support sustainability initiatives such as lightweighting, recyclability, and waste reduction
- Provide technical support for packaging planning, inventory management, and supplier performance reviews
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YOUR RESPONSIBILITIES
- Define and drive the overall System Verification strategy aligned with product quality objectives and the R&D roadmap
- Lead the planning and execution of system verification activities for software releases, covering functional, performance, interoperability, and regression testing
- Ensure full traceability between requirements, verification plans, test cases, execution results, and reported defects
- Drive risk-based verification planning, balancing test coverage, execution efficiency, and release priorities
- Coordinate defect management activities, supporting root cause analysis and verification of corrective actions
- Collaborate closely with cross-functional R&D teams to maximize release quality and verification effectiveness
- Promote continuous improvement of verification methodologies, test processes, quality metrics, and automated verification capabilities
- Ensure quality, consistency, and completeness of verification reports and release readiness documentation
- Lead, coach, and develop the assigned System Verification team
- Plan and optimize resources, laboratory utilization, and workload across multiple concurrent development projects
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