Your tasks
- Customer support, providing help to our customers through various channels (phone calls, e-mails)
- Problem analysis and technical troubleshooting
- Remote Support, but also on-site intervention when necessary
- Management of clients requests, playing a liaison role with other internal technical departments
- Executions of onsite maintenance operations and trainings at the customer factories
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Your tasks
- Assembly and electrical installations of our industrial scanner and measurement systems in Bressanone HQ
- Installations and start-up of scanners and measuring systems
- Transfer instructions to the final Customer in safe handling and product use
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Your tasks
- Testing and presetting of machines in-house and at our suppliers' sites
- Control of all functions of our machines in relation to the installed software
- Assembly of electrical (and mechanical) parts, including test cycles and production control
- Creation and compilation of test documents or test protocols
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Vollzeit
Bozen
21.01.2025
Bozen
Your profile and field of competence:
- Design of Layouts for offers and projects in collaboration with the project managers
- Drawings of manufacturing pieces for laser and plasma cutter
- The development of manufacturing plans and palettizing plants
- The construction, design and development of custom metal formats for the machines
- Interest for mechatronics and machine building
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Your profile and field of competence:
- Education in electronics and prior knowledge of the subject
- the willingness to travel
- a responsible and autonomous way of working for our customers’ needs
- Interest for mechatronics and machine building
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Your profile and field of competence:
- Education in mechanics and prior knowledge of the subject
- the willingness to travel
- a responsible and autonomous way of working for our customers’ needs
- Interest for mechatronics and machine building
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Your tasks
- Preparation of calculations and retrospective calculations
- Preparation of offer and order texts in cooperation with the our technical and sales department
- Order processing
- Maintenance and update of the customer database (CRM)
- Identification of considerable cost factors in cooperation with the technical departments
- Technical/commercial support in the phases of the sales process
- Documentation of technical specifications for the sales department
- Collection and verification of requirements and needs expressed by clients to influence the company strategic development process
- Definition and structuring of the technical-commercial specification of products
- Continued support and cooperation with technical departments for the definition of estimates and technical specifications
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Job Responsibilities
- Designing of Scripts and Tools for Automation
- Management of Infrastructure (Build Servers, etc.)
- Supporting Software Development
- Co-operation with other departments on local and global level.
- Continuously improve and expand our automated test systems.
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