3 Relationship manager Jobs in Südtirol

Schulerhof GmbH

Die Stellenanzeige 2. Koch (m/w) in Naturns bei Schulerhof GmbH ist leider nicht mehr verfügbar oder wurde neu ausgeschrieben.

Your Tasks
  • Empower and Engage the Customer & Sales Support team (9 people)
  • Responsible for delivering excellent services
  • Responsible for relationship management with international distribution partners
  • Strategic development of process and technology, to deliver key service outcomes, proactive driver for change and digitalization
  • Finalize automation of order to cash operations and activate inside sales team
  • Execution, support and implementation of long-term projects
  • Ensure transparent and efficient flow of information between external and internal customers
  • Identification and lead of continuous improvement projects
  • Close collaboration with internal and external stakeholders
Your tasks
  • Strengthening the relationship with customers and act as a primary point of contact for our existing customers in the wood industry - from the first system installation to long-term cooperation
  • Conducting regular customer meetings to gather their feedback, identify customer needs and collect feedback on product performance, for internal sharing
  • You will maintain customer contact throughout service activities, staying up to date and coordinating closely with service management
  • Keeping an eye on key figures by regularly collecting and analysing relevant KPIs to identify opportunities and challenges at an early stage
  • Analysing project success/outcomes, you will stay informed about completed projects and conduct structured feedback discussions with customers to drive continuous improvement. 
Position Overview
  • Own and manage the post-sales customer relationship lifecycle.
  • Onboard new clients and coordinate scan projects and deliveries.
  • Build and maintain close relationships with key client stakeholders.
  • Track and improve client engagement, adoption, and satisfaction.
  • Proactively resolve issues and align internal teams to customer needs.
  • Conduct regular business reviews and uncover upsell opportunities.
  • Work cross-functionally with Sales, Product, and Engineering.
  • Maintain documentation and share customer insights to inform product development
    • Region

    • Berufsfeld

    • Anstellungsart

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Berufsfelder in Südtirol

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