Vollzeit
Bozen, Lana
05.09.2026
Bozen, Lana
Deine Herausforderungen
- Internationale Offices
Berlin, Stockholm, Rom, Barcelona - Öffi-All-Inclusive
für die private & berufliche Nutzung - Sportlich aktiv
Abos für Gym, Klettern und Karten für Fußball & Hockey - Community Events
regelmäßige Aktivitäten im Team sowie übergreifend - Weiterentwicklung
Unterstützung bei persönlicher und beruflicher Entwicklung - ... und noch viele weitere attraktive Vorteile.
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Vollzeit
Bozen, Lana
04.09.2026
Bozen, Lana
Herausforderungen
- Projektmanagement & Onboarding: Einführung der ADDITIVE+ APPS bei Neukunden, Organisation des gesamten Ablaufs bis zum Kampagnenstart
- Kundenanalyse & Kommunikation: Erstellung von Auswertungen zur Vorbereitung von Kundengesprächen sowie internen Meetings der Projektteams
- Content & Analysen: Koordination der Content-Beschaffung und -Implementierung sowie Erstellung von Reportings
- Support & Wissensmanagement: Verwaltung von Support-Tickets und Pflege interner sowie externer Wissensdatenbanken
- Kundenbindung & Wachstum: Mitwirkung beim Ausbau bestehender Kundenbeziehungen, inklusive Potenzialanalyse von Cross- und Upselling
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Vollzeit
Bozen, Lana
27.08.2026
Bozen, Lana
HERAUSFORDERUNGEN:
- Projektmanagement hinsichtlich Implementierung der ADDITIVE+ APPS bei Neukunden
- Beratung des Kunden in Bezug auf Fragestellungen zu Online-Marketing und Software-Themen
- Abhaltung von Workshops und Tutorials für unsere Web-Apps
- Ausbau der bestehenden Kundenbindungen (Cross- und Upselling)
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Vollzeit
Bozen, Lana
02.09.2026
Bozen, Lana
Bozen, Lana
- Ansprechpartner sein für sämtliche strategischen Belange unserer internationalen Hotelkunden
- Antizipieren von Kundenbedürfnissen und Entwicklung von digitalen Marketingmaßnahmen für nachhaltigen Erfolg
- Entwickeln von Marketingplänen mit klaren Zielen, Zielgruppen, Budgets und Zeitplänen auf Grundlage der Potenzialanalysen
- Erkennen von Trends im digitalen Tourismusmarketing und Verfolgen von daraus resultierenden Ideen
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YOUR RESPONSIBILITIES
- Define and drive the overall System Testing & Certification strategy aligned with product requirements and the R&D roadmap
- Lead the planning and execution of system validation, qualification, and certification activities throughout the product development lifecycle
- Define and manage Validation Plans (DVP&R), Type Tests, Qualification Programs, and Certification Plans in compliance with applicable standards (e.g. IEC, ISO, UL)
- Ensure full traceability between product requirements, validation activities, test results, identified issues, and certification evidence
- Develop risk-based validation strategies balancing coverage, laboratory utilization, compliance requirements, and time-to-market
- Drive issue resolution during validation, including root cause analysis and verification of corrective actions
- Collaborate with engineering teams, external laboratories, certification bodies, and regulatory authorities
- Promote advanced testing methodologies, laboratory technologies, automation, and data-driven validation approaches
- Ensure quality, accuracy, and completeness of validation reports, certification documentation, and compliance evidence
- Lead, coach, and develop the assigned Testing & Certification team while optimizing resources, laboratory capacity, and project priorities
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YOUR RESPONSIBILITIES
- Strengthen and further develop the organisation of the Charging Functions Software team
- Lead internal and external resources to ensure the right balance between operational control and effective delegation
- Manage hiring activities, employee development, training, coaching and mentoring
- Define, develop and monitor the technical product roadmap for charging functions and firmware, aligning it with the overall product strategy
- Align regulatory, standardisation and customer requirements with internal and external stakeholders
- Identify and drive continuous improvements in processes, methodologies and development practices to enhance efficiency and quality
- Collaborate with cross-functional teams and stakeholders to address technical enquiries and resolve issues in the field
- Support technical decision-making and contribute to strategic product development initiatives
- Monitor industry trends, emerging technologies and best practices in the development of embedded software and firmware
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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Aufgaben:
- Weiterentwicklung und Betreuung des CRM-Systems (Salesforce) mit Fokus auf Lead-Management und Datenqualität
- Planung, Umsetzung und Optimierung von Performance-Marketing-Kampagnen (Google Ads, Social Media und weitere digitale Kanäle)
- Entwicklung und Automatisierung von Marketingprozessen sowie Umsetzung effektiver Lead-Nurturing-Strategien
- Konzeption, Steuerung und kontinuierliche Optimierung von E-Mail-Marketing-Kampagnen
- Weiterentwicklung der Unternehmenswebsite mit Fokus auf SEO, User Experience und Conversion-Optimierung
- Strategische Planung von Social-Media-Inhalten sowie Koordination externer Agenturen und Partner
- Analyse relevanter KPIs, Erstellung von Reports und Ableitung datenbasierter Optimierungsmaßnahmen
- Enge Zusammenarbeit mit dem Vertrieb zur kontinuierlichen Verbesserung der Customer Journey
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YOUR RESPONSIBILITIES
- Lead and coordinate the Hyperautomation product as a cross‑functional initiative within Digital Products & Innovation
- Co‑create the roadmap, priorities, milestones, scope, and governance model with relevant stakeholders
- Drive the development of core digital capabilities, including early issue detection, automated analysis, guided or automated remediation, and structured issue outputs for downstream workflows
- Ensure alignment with adjacent capabilities (diagnostics, dispatch handovers, customer‑facing settings, Hypersuite integration) while maintaining clear ownership boundaries
- Act as the central interface between Digital Products & Innovation and stakeholders in Service, R&D, Data Science, IT, Quality, and Legal
- Ensure the product fits Alpitronic’s service model, SLA logic, and operational realities
- Support Service in packaging, pricing, rollout, and customer communication by coordinating required product inputs and dependencies
- Ensure the product is scalable, reliable, observable, maintainable, and aligned with long‑term architectural goals
- Define and track success metrics such as detection rate, automation contribution, MTTR improvement, quality of issue outputs, and product adoption
- Report progress, risks, dependencies, and escalation topics to your direct manager and relevant stakeholders
- Build structure, alignment, and momentum across distributed teams
- Help establish an effective collaboration model between product, engineering, service, and other involved functions
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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Firmenbeschreibung
- Ausbau des Umsatzes bei bestehenden Kunden im Portfolio durch gezielte Identifikation und Umsetzung von Lösungen zur Geschäftsentwicklung und Bindung
- Erweiterung bestehender Kunden durch Diversifizierung des Produktangebots sowie Angebot ergänzender Lösungen und Dienstleistungen
- Neukundengewinnung und Reaktivierung inaktiver Kunden zur Vergrößerung des Kundenportfolios
- Anpassung und Diversifizierung von Angebots- und Serviceleistungen entsprechend der unterschiedlichen Kundentypen und -bedürfnisse in enger Zusammenarbeit mit allen relevanten Kontaktpunkten sowie den fachlichen Ansprechpartnern vor Ort und branchenspezifischen Spezialisten
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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YOUR RESPONSABILITIES
- Coordinate and manage service campaigns in close collaboration with internal teams and customers
- Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
- Analyze campaign performance and identify opportunities for process improvement
- Ensure alignment with company standards and service objectives
- Communicate effectively with stakeholders to maintain transparency and alignment
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Firmenbeschreibung
- Du steuerst die Verkaufsaktivitäten im Shop und stellst sicher, dass unser Angebot zur Unternehmensstrategie und zu den Bedürfnissen unserer Kundinnen und Kunden passt.
- Du setzt die Strategie in konkrete Ziele um, behältst die wichtigsten KPIs im Blick und leitest bei Bedarf Maßnahmen ein.
- Du kümmerst dich um Warenbestand und Warenpräsentation und sorgst für Verfügbarkeit, Qualität sowie einen ordentlichen und sicheren Shop.
- Du begleitest und entwickelst dein Team weiter, förderst die persönliche und berufliche Entwicklung und trägst zu einem positiven Arbeitsklima bei.
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YOUR TASKS
- Analyze underperforming markets or channels, diagnose root causes, and work with local teams on prioritized action plans across assortment mix efficiency, promo effectiveness, content, pricing, assortment, retail media, availability, and profitability
- Work hands-on with local teams to improve processes, procedures, execution workflows, and operating routines that help actions move forward and deliver results
- Drive effective use of digital shelf analytics and selected e-commerce tools, using insights to ensure digital shelf fundamentals are in place
- Connect global and local teams across commercial, marketing, customer service, logistics, controlling, finance and IT
- Identify best practices of high-performing markets and turn it into reusable standards, training, templates, playbooks and market coaching to support practical market execution
- Track KPIs and roadmap progress across markets, consolidate business review inputs, identify performance gaps, and support the definition of priorities, action plans, and risk mitigation measures
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Vollzeit
Bologna, Bolzano, Munich
06.09.2026
Bologna, Bolzano, Munich
YOUR RESPONSIBILITIES
- Define and manage the software roadmap for our charging solutions, translating business, customer, and regulatory requirements into clear development priorities
- Own and prioritize the product backlog for charger software modules, ensuring the right balance between product maturity, development capacity, customer value, and business impact
- Collaborate closely with Product Management, System Architects, Hardware Engineers, Software Developers, and external stakeholders to transform requirements into user stories, specifications, and actionable development tasks
- Support Agile development processes through backlog refinement, sprint planning, reviews, and continuous alignment with development teams
- Ensure compliance with relevant industry standards and regulations, including OCPP, ISO 15118, IEC 61851, metrology, and cybersecurity requirements
- Coordinate software releases and OTA rollout strategies, ensuring effective communication, documentation, validation, and certification activities
- Analyse customer feedback, field data, and market trends to continuously improve product performance and identify new opportunities within the e-mobility ecosystem
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Vollzeit
Bozen, Lana
06.09.2026
Bozen, Lana
Herausforderungen:
- Konzeption zielgruppenspezifischer Content-Strategien samt Redaktionspläne
- Proaktives Recherchieren, Planen und Anfertigen von Fachbeiträgen sowie weiteren Unterlagen für die Kommunikation hin zu (potentiellen) Kunden, Fachmedien und Netzwerkpartnern (Internetseite, Whitepaper, Manuals)
- Konzeption, Planung und Umsetzung von Social-Media-Maßnahmen in den für ADDITIVE relevanten Plattformen
- Zielgruppenspezifisches Newsletter-Marketing
- Stärkung des Markenauftritts sowie des Bekanntheitsgrades durch kreative Kommunikationsmaßnahmen
- Umsetzung von SEO-Maßnahmen in Zusammenarbeit mit dem Corporate Marketing Team
- Planung und Organisation von Foto- & Video Shootings für die Marke ADDITIVE
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YOUR RESPONSIBILITIES
- Monitor and understand market evolution and customer needs related to credit card terminals and payment solutions, in collaboration with Product Management
- Steer the definition of partnerships with key suppliers, aiming at ensuring a lifecycle partner support, from new product introduction, procurement, service, SW updates and end-of-life, together with key teams (Product Management, Service, Legal, Procurement, Quality)
- Scout emerging technologies and innovation regarding cashless solutions, from, assessing opportunities or anticipating threats related to technology revolution, in collaboration with Product Management and R&D
- Actively monitor key Payment Terminal industry regulation, joining technical committees when needed and ensuring a proper cascading to Product Management and dissemination in the company
- Support Product Management in training of sales forces and related teams on Cashless topics to ensure a proper dissemination and shared understanding of key elements
- Upon need, support Product Management key operations over the product lifecycle evolution (from requirements definition to product release and on-field deployment)
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YOUR RESPONSIBILITIES
- Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
- Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
- Monitor and report on master data quality KPIs; drive corrective and preventive actions
- Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
- Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
- Collaborate with business units and IT to align master data and process requirements with organizational needs
- Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
- Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices
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