Deine Aufgaben
- Ausbau der digitalen Produkte CLAIR und Digital Training
- Implementierung und Betreuung der Projekte unserer Kunden
- Schnittstelle zwischen Kunden und den internen Abteilungen zu den digitalen Services der Doppelmayr-Gruppe
- Kundenschulungen für CLAIR
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Your Main Responsibilities
- Support both the definition and execution of the digital transformation strategy and roadmap
- Foster innovation and identify opportunities for new digital solutions
- Ensure compliance with data governance, security, and internal control standards
- Assess new digital initiatives for feasibility, business value, and impact
- Promote a digital mindset and drive change management and technology adoption
- Coordinate AI-related initiatives and oversee the AI Specialist
- Monitor and report on key KPIs (ROI, digitalization level, efficiency gains, tech adoption, budget adherence, customer satisfaction)
- Lead and coach Digital Transformation Business Partners across the organization
- Manage vendors and budgets in collaboration with Procurement and the PMO
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Key Responsibilities
- Align R&D digital initiatives with strategic priorities.
- Identify opportunities to digitalize and streamline R&D processes.
- Manage digital transformation projects from planning to delivery (scope, time, budget).
- Ensure a key user approach for relevant R&D applications is established, including UAT coordination and first-level support.
- Ensure effective communication, stakeholder alignment, and change adoption.
- Support Data Governance (integrity, traceability, access control, audit readiness).
- Promote compliance, quality, safety, and CSR guidelines.
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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YOUR TASKS
- Design and develop end-to-end digital architectures for digital platforms (e.g. ERP, CRM, CMS, eCommerce systems) and customer experience platforms
- Translate customer journey and UX requirements into scalable and sustainable technical solutions
- Act as Product Owner, defining product vision, prioritizing backlog, and maximizing business value
- Drive continuous improvement and innovation across digital platforms
- Support project delivery, planning, and governance, ensuring alignment with roadmap, budget, and quality standards
- Manage stakeholders across business and IT, facilitating decision-making and alignment
- Oversee lifecycle management, ensuring stability and performance of digital solutions
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YOUR RESPONSIBILITIES
- Lead and coordinate the Hyperautomation product as a cross‑functional initiative within Digital Products & Innovation
- Co‑create the roadmap, priorities, milestones, scope, and governance model with relevant stakeholders
- Drive the development of core digital capabilities, including early issue detection, automated analysis, guided or automated remediation, and structured issue outputs for downstream workflows
- Ensure alignment with adjacent capabilities (diagnostics, dispatch handovers, customer‑facing settings, Hypersuite integration) while maintaining clear ownership boundaries
- Act as the central interface between Digital Products & Innovation and stakeholders in Service, R&D, Data Science, IT, Quality, and Legal
- Ensure the product fits Alpitronic’s service model, SLA logic, and operational realities
- Support Service in packaging, pricing, rollout, and customer communication by coordinating required product inputs and dependencies
- Ensure the product is scalable, reliable, observable, maintainable, and aligned with long‑term architectural goals
- Define and track success metrics such as detection rate, automation contribution, MTTR improvement, quality of issue outputs, and product adoption
- Report progress, risks, dependencies, and escalation topics to your direct manager and relevant stakeholders
- Build structure, alignment, and momentum across distributed teams
- Help establish an effective collaboration model between product, engineering, service, and other involved functions
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YOUR RESPONSABILITIES
- Perform complex troubleshooting, upgrades and commissioning tasks across global locations
- Provide on-site support for special customer cases, pilot installations and escalated technical issues
- Support international service teams through targeted interventions and expertise sharing
- Deliver remote technical guidance to our Field Service Technicians via phone, video call and digital tools
- Contribute to internal training programs and help shape hands-on learning experiences for new Technicians
- Collaborate on strategic projects, including prototype testing, product enhancements and process optimization
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Vollzeit | befristet | Praktikum
YOUR TASKS
- Maintain and update privacy documentation (e.g., Record of Processing Activities)
- Support in drafting and updating Data Processing Agreements
- Assist in creating and maintaining privacy notices, procedures and internal policies
- Support in Data Protection Impact Assessments
- Assist in privacy audits and internal compliance checks
- Monitor privacy-related inboxes, triage requests, and ensure timely responses
- Help design, implement and monitor the annual information security awareness program
- Provide first-level support to employees regarding awareness measures and the digital training platform
- Contribute to reporting on data protection and the information security awareness program
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YOUR RESPONSIBILITIES
- Analyse the current security posture of the organization and monitor network traffic
- Defend the digital assets of the company against cyber-attacks and other potential internal and/or external threats
- Detect anomalous threats and respond to security incidents
- Perform risk assessment analysis, by identifying vulnerabilities that could be exploited by malicious attackers, to proactively anticipate and prevent cyber-attacks
- Investigate and resolve security incidents, by taking measures to address deficiencies and vulnerabilities along with recommendations for improvement to mitigate and eliminate risk
- Develop security protocols, standards and policies, as well as disaster recovery plans and conducting security audits
- Monitoring security breaches and conduct Digital footprint analysis
- Running network tests and testing firewalls, creating patches or implementing new protocols as required to ensure that all defences are effective
- Ensure that all security software is configured, monitored and audited and that security tools are running properly
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YOUR RESPONSIBILITIES
- Provide technical leadership for Alpitronic's power electronics development
- Develop new generation power electronics, such as new switching topologies, introduction of new power semiconductors and new gate driver circuits
- Develop innovative and cost-optimised power electronics, maximising power density (power semiconductors, magnetics and capacitors)
- Lead the debugging of newly developed power electronic boards and assemblies
- Lead field return analyses for power electronics
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YOUR RESPONSIBILITIES
- Identify, research, and assess emerging assembly technologies relevant to future products and processes
- Translate technology concepts into scalable and manufacturable processes
- Define process and site requirements, equipment needs, personnel qualification requirements and quality targets
- Monitor trends in automation, joining, packaging, and digital manufacturing
- Plan and execute pilot projects, prototypes, and trials
- Conduct simulations and lab-scale trials to evaluate new technologies
- Perform risk, cost, and maturity assessments (e.g., TRL, MRL)
- Contribute to the creation of technology standards across product families
- Collaborate with universities, research institutes, and suppliers on technology development
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YOUR RESPONSIBILITIES
- Lead IT projects from requirements definition to deployment, identifying schedules, scopes, budget estimations and implementation plans, including risk mitigation, mainly focussed on software implementation projects
- Manage internal and external resources to ensure that projects meet their scope, schedule, and budget requirements
- Establish and maintain relationships with business stakeholders, providing day-to-day contact on project status
- Help to identify necessary changes in current business processes
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
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YOUR RESPONSIBILITIES
- Fix security vulnerabilities across the front-end (Vue.js/Nuxt.js) and back-end (C#/.NET and PHP/Laravel) codebases
- Collaborate with product managers and developers in agile sprints to prioritise and resolve security issues
- Deliver clean, well-documented fixes that adhere to existing code conventions
- Support vulnerability analysis and remediation confirmation during validation phases
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