YOUR RESPONSIBILITIES
- Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
- Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
- Monitor and report on master data quality KPIs; drive corrective and preventive actions
- Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
- Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
- Collaborate with business units and IT to align master data and process requirements with organizational needs
- Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
- Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices
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Vollzeit
Bozen, Trient, Verona
08.06.2026
Bozen, Trient, Verona
Dein Beitrag zum Erfolg von ACS:
- Du bist die zentrale Ansprechperson für unsere Hersteller im Bereich Workplace & Collaboration und koordinierst Vertriebsaktivitäten sowie die Zusammenarbeit mit verschiedenen Unternehmensbereichen;
- Du betreust die Vertriebsprogramme unserer Hersteller im Bereich Workplace & Collaboration, entwickelst die Geschäftspartnerschaften weiter und teilst relevante Neuigkeiten und Informationen intern;
- Mithilfe der Unternehmens-Tools unterstützt du das Vertriebsgeschäft mit den jeweiligen Lieferanten und kümmerst dich um alle Aspekte der Beziehungen zu den Stakeholdern der dir zugewiesenen Hersteller;
- Du hast die Möglichkeit, an Veranstaltungen, Kongressen und Webinaren teilzunehmen, um stets über die Technologien unserer Hersteller sowie über aktuelle Entwicklungen im IT-Markt informiert zu bleiben;
- Gemeinsam mit dem Team entwickelst du interne Projekte zur Optimierung gemeinsamer Arbeitsabläufe.
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Vollzeit | befristet | Praktikum
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Vollzeit
Bozen, Brixen, Venedig, Verona
11.06.2026
Bozen, Brixen, Venedig, Verona
Dein Beitrag zum Erfolg von ACS:
- Verantwortung für die Auftragsabwicklung von der Auftragserfassung bis zum administrativen Abschluss, einschließlich Angebotsprüfung, Kontrolle der Datenkonsistenz sowie Bearbeitung und Korrektur von Aufträgen;
- Aktive Kundenkommunikation durch regelmäßige Statusupdates, Transparenz in allen operativen Phasen, frühzeitiges Erkennen kritischer Situationen sowie kontinuierliche Sicherstellung einer positiven Customer Experience als verlässlicher Ansprechpartner;
- Planung und Koordination der Einsätze der Techniker, Vorbereitung der erforderlichen Unterlagen sowie Überwachung der operativen Durchführung;
- Pflege der Stammdaten, Sicherstellung der Vertragskonformität während des gesamten Vertragslebenszyklus sowie Unterstützung neuer Kunden bei der Einführung in die entsprechenden Tools;
- Durchführung von Abschlusskontrollen und Rechnungsstellung sowie Nachbearbeitung von Tickets mit besonderem Fokus auf die Analyse von Fehlerursachen und die kontinuierliche Optimierung der Prozesse.
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Aufgaben:
- Datenanalyse & Modellierung: Analyse und Aufbereitung von Markt-, Handels- und Unternehmensdaten (insb. Italien). Entwicklung von Modellen, Algorithmen und Berechnungslogiken zur Abbildung komplexer energie- und handelsbezogener Prozesse
- Controlling & Reporting: Aufbau, Pflege und Weiterentwicklung von Controlling-Strukturen. Erstellung von Management-Dashboards, Forecasts, Soll-Ist-Vergleichen und Abweichungsanalysen für Liquidität, Performance und Prozessqualität
- Prozessautomatisierung: Identifikation von Optimierungspotenzialen und Umsetzung pragmatischer Automatisierungslösungen (z. B. Datenpipelines, Skripte), um manuelle Backoffice-Prozesse effizienter zu gestalten.
- Datenqualität & Infrastruktur: Sicherstellung der Datenqualität, Pflege von Datenbanken und Schnittstellen sowie Validierung von Daten aus verschiedenen Quellen
- Schnittstellenmanagement: Enge Zusammenarbeit mit Trading, Finance, IT und externen Dienstleistern, um technische und finanzielle Sachverhalte verständlich aufzubereiten
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Vollzeit | befristet | Praktikum
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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Key Responsibilities
- Conduct deep analyses of market trends, category dynamics, consumer behavior, and competitive landscapes
- Support strategic planning, long-term growth initiatives, and business case development
- Identify new market and growth opportunities, including white spaces and country/segment expansion
- Build and manage a structured market intelligence and competitive monitoring framework
- Track competitor activity, SKU performance, and early indicators of risks and opportunities
- Manage external data sources and translate complex data into actionable insights
- Develop dashboards and recurring reports to track performance, market share, and KPIs
- Partner with Finance, Sales, Marketing, Innovation, and Supply Chain on strategic initiatives
- Contribute market and consumer insights to the innovation pipeline
- Prepare clear, data-driven insights and strategic presentations for senior management and stakeholders
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Deine Herausforderungen
- Weiterentwicklung von Privacy- und Compliance-Prozessen mit direktem Impact auf unsere MarTech- und Online-Marketing-Landschaft
- Bewertung neuer Tools, Plattformen und Workflows mit Blick auf Datenschutz, Nutzbarkeit und Business Value
- Mitgestaltung datenschutzkonformer Prozesse, die Vertrauen schaffen und als Qualitätsstandard nach außen wirken
- Begleitung interner Teams bei operativen Fragestellungen rund um Daten, Plattformen, Tracking und digitale Abläufe
- Pflege und Weiterentwicklung zentraler Datenschutzdokumentationen sowie Sicherstellung klarer interner Standards
- Einordnung regulatorischer Anforderungen wie DSGVO, ePrivacy oder AI Act in umsetzbare Maßnahmen für den Alltag
- Schärfung des Bewusstseins für Privacy und Compliance durch interne Trainings, Guidelines und Sparring mit den Teams
- Koordination externer Spezialisten bei vertieften Rechtsfragen und Überführung der Ergebnisse in praktikable Lösungen
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Your Main Responsibilities
- Support both the definition and execution of the digital transformation strategy and roadmap
- Foster innovation and identify opportunities for new digital solutions
- Ensure compliance with data governance, security, and internal control standards
- Assess new digital initiatives for feasibility, business value, and impact
- Promote a digital mindset and drive change management and technology adoption
- Coordinate AI-related initiatives and oversee the AI Specialist
- Monitor and report on key KPIs (ROI, digitalization level, efficiency gains, tech adoption, budget adherence, customer satisfaction)
- Lead and coach Digital Transformation Business Partners across the organization
- Manage vendors and budgets in collaboration with Procurement and the PMO
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YOUR RESPONSIBILITIES
- Develop and maintain technical specifications for all raw material packaging and intercompany packaging (e.g., films, cartons, labels, pallets, liners, bags)
- Evaluate packaging materials for performance, durability, compliance, and compatibility with production equipment
- Lead packaging trials, testing, and validation activities
- Support new product introductions and packaging changes by defining requirements and ensuring supplier readiness
- Review and approve supplier documentation (technical data sheets, drawings)
- Conduct supplier capability assessments and support qualification processes
- Investigate packaging-related quality issues and lead root cause analysis with suppliers
- Collaborate with Quality Assurance to implement corrective and preventive actions (CAPA)
- Identify opportunities to reduce packaging costs through material optimization, design changes, or supplier improvements
- Support sustainability initiatives such as lightweighting, recyclability, and waste reduction
- Provide technical support for packaging planning, inventory management, and supplier performance reviews
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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YOUR RESPONSIBILITIES
- Design and implement backend services for an incident‑automation platform, including telemetry processing, orchestration, workflow execution, case/ticket integrations, and platform APIs
- Evolve the current architecture from tightly coupled workflows and database‑driven logic to a modular, event‑driven, and scalable backend platform
- Build and maintain reliable integrations with charger telemetry, ticketing/case systems, service workflows, and customer‑facing product components
- Improve workflow reliability, idempotency, retry mechanisms, state management, error handling, and auditability across automated playbooks
- Collaborate with product, service, R&D, and data engineering teams to translate operational playbooks into maintainable backend capabilities
- Contribute to technical decisions on rules/policy handling, workflow orchestration, context modeling, observability, and system scalability
- Support the implementation of secure, governed, and monitorable AI/agent‑based backend capabilities where appropriate
- Help define engineering standards, testing strategies, deployment patterns, and the long‑term backend architecture
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YOUR RESPONSIBILITIES
- Responsible to transfer new products and major product or process changes from engineering to serial production
- Manages all industrialization related activites within in the product development, which includes prototyping, process planning, process validation and production scale up
- Managing an interdisciplinary project team consisting of process, equipment and test system engineers,
ERP/MES architects, supply chain management, purchasing, quality and facility management - Responsible for planning, executing and controlling the industrialization project within the designated timeline and budget, including project reporting and stakeholder management
- Coordination of process planning, which includes definition of the value stream (process, material and information flow), PFMEA/control plan, specification and selection of assembly and test equipment and planning of production layout / infrastructure
- Coordination of process validation and production scale up which includes installation of infrastructure, production and test equipment, setup & verification of software and production master data, HSE assessment, production of prototypes & pre-series samples and preparation of phase over to serial production
- Definition of project related industrialization requirements like design for manufacturing, design for service and design for reliability
- Participation in change board meetings to identify and take over major changes to be executed within NPI
Core team member in product development project as main interface to development project manager for all industrialization activities
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Key Responsibilities
- Align R&D digital initiatives with strategic priorities.
- Identify opportunities to digitalize and streamline R&D processes.
- Manage digital transformation projects from planning to delivery (scope, time, budget).
- Ensure a key user approach for relevant R&D applications is established, including UAT coordination and first-level support.
- Ensure effective communication, stakeholder alignment, and change adoption.
- Support Data Governance (integrity, traceability, access control, audit readiness).
- Promote compliance, quality, safety, and CSR guidelines.
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YOUR RESPONSIBILITIES
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support business plans/cases
- Design a global reporting architecture regarding countries, customer cost centres and contracts
- Define and implement standard work processes for budgeting and reporting to drive efficiency with a constant focus on finance process improvements and simplifications
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support decision making process
- Constant monitoring of KPIs and provision of insights of the cost structure, and performance regarding SLAs
- Support overall business growth and advise the management regarding business key drivers, with special projects, ad hoc reporting etc.
- Perform detailed analysis of financial results against forecasts and prior periods, raising early warning signals highlighting business risks based on trend and leading indicators
- Monitor actual costs against the pre-determined budget and implement restrictive measures if necessary
- Take all appropriate actions to ensure 100% compliance with various GAAP and company financial policies
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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YOUR RESPONSIBILITIES
- Create and manage comprehensive supply chain plans that ensure alignment with production schedules, demand forecasts, and inventory targets
- Regularly assess inventory levels, production capacity, and lead times to optimize stock and reduce operational costs
- Work cross-functionally with procurement, production, logistics, and sales teams to ensure seamless material flow and product availability
- Identify and evaluate potential risks within the supply chain, including supplier issues, transportation delays, market changes and implement mitigation strategies
- Develop contingency plans and alternative sourcing options to reduce risk exposure and ensure continuity in supply
- Monitor and report key performance indicators (KPIs) to track the effectiveness of supply chain operations, such as order fulfillment, inventory turnover, and supplier performance
- Participate in continuous process improvement by analyzing existing workflows and suggesting process optimizations
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YOUR RESPONSIBILITIES
- Lead and coordinate the Hyperautomation product as a cross‑functional initiative within Digital Products & Innovation
- Co‑create the roadmap, priorities, milestones, scope, and governance model with relevant stakeholders
- Drive the development of core digital capabilities, including early issue detection, automated analysis, guided or automated remediation, and structured issue outputs for downstream workflows
- Ensure alignment with adjacent capabilities (diagnostics, dispatch handovers, customer‑facing settings, Hypersuite integration) while maintaining clear ownership boundaries
- Act as the central interface between Digital Products & Innovation and stakeholders in Service, R&D, Data Science, IT, Quality, and Legal
- Ensure the product fits Alpitronic’s service model, SLA logic, and operational realities
- Support Service in packaging, pricing, rollout, and customer communication by coordinating required product inputs and dependencies
- Ensure the product is scalable, reliable, observable, maintainable, and aligned with long‑term architectural goals
- Define and track success metrics such as detection rate, automation contribution, MTTR improvement, quality of issue outputs, and product adoption
- Report progress, risks, dependencies, and escalation topics to your direct manager and relevant stakeholders
- Build structure, alignment, and momentum across distributed teams
- Help establish an effective collaboration model between product, engineering, service, and other involved functions
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YOUR RESPONSIBILITIES
- Perform root cause analysis and define containment, corrective, and preventive actions, from concept through design and implementation
- Contribute to the definition, validation, and continuous improvement of early failure detection algorithms, diagnostics, and monitoring software
- Translate analysis results and lessons learned into new or updated system and product requirements
- Analyze service tickets and field feedback to identify potential product and system‑level issues
- Investigate system logs, connectivity issues, and software update failures to detect patterns and anomalies
- Diagnose hardware, power electronics, and mechanical failures on returned units
- Classify faults according to frequency, root cause, severity, and customer impact
- Support the R&D organization in the investigation of quality claims and actively contribute to the 8D process for design‑related issues
- Define and provide clear technical repair instructions to internal and external repair centers and verify the effectiveness of implemented countermeasures
- Collaborate closely with the Data Science & Analysis team to leverage remotely available fleet data for system improvement and failure trend analysis
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Aufgaben:
- Unterstützung bei administrativen und organisatorischen Aufgaben
- Vor- und Nachbereitung von Meetings sowie Erstellung von Protokollen
- Eigenständiges Screening und Management der E-Mail-Kommunikation der Geschäftsführung
- Organisation und Buchung von Dienstreisen (z. B. Bahn, Flug, Unterkünfte)
- Sammlung, Aufbereitung und Analyse von Daten zur Unterstützung von Entscheidungsprozessen
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Aufgabenschwerpunkte:
- Analyse von End‑to‑End‑Geschäftsprozessen gemeinsam mit Fachbereichen und IT
- Identifikation und Bewertung von Digitalisierungs‑ und Automatisierungspotenzialen entlang der bestehenden IT‑Systemlandschaft
- Konzeption von Zielprozessen, Automatisierungslösungen und Machbarkeitsanalysen (inkl. Nutzung von SAP, Workflows, APIs, Low‑Code/AI‑Lösungen)
- Enge Zusammenarbeit mit SAP‑, Integration‑, Data & Analytics‑, Security‑ und AI‑Teams
- Koordination externer Dienstleister und Schnittstelle zwischen Business, IT und Partnern
- Beitrag zum IT‑Demand‑Management (Priorisierung, Aufwandsschätzung, Business Cases)
- Begleitung der Umsetzung inkl. Testing, Qualitätssicherung und Change Management
- Monitoring, kontinuierliche Verbesserung automatisierter Prozesse sowie Enablement der Fachbereiche
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Aufgabenschwerpunkte:
- Analyse von End‑to‑End‑Geschäftsprozessen gemeinsam mit Fachbereichen und IT
- Identifikation und Bewertung von Digitalisierungs‑ und Automatisierungspotenzialen entlang der bestehenden IT‑Systemlandschaft
- Konzeption von Zielprozessen, Automatisierungslösungen und Machbarkeitsanalysen (inkl. Nutzung von SAP, Workflows, APIs, Low‑Code/AI‑Lösungen)
- Enge Zusammenarbeit mit SAP‑, Integration‑, Data & Analytics‑, Security‑ und AI‑Teams
- Koordination externer Dienstleister und Schnittstelle zwischen Business, IT und Partnern
- Beitrag zum IT‑Demand‑Management (Priorisierung, Aufwandsschätzung, Business Cases)
- Begleitung der Umsetzung inkl. Testing, Qualitätssicherung und Change Management
- Monitoring, kontinuierliche Verbesserung automatisierter Prozesse sowie Enablement der Fachbereiche
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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YOUR RESPONSIBILITIES
- Support the COO office in daily operations and coordination of ongoing activities
- Assist in the preparation of presentations, analyses, and reports for management
- Help organize meetings, track tasks and document key outcomes
- Support data collection, KPI tracking and basic evaluations
- Conduct research on specific topics and prepare structured summaries
- Contribute to process improvements and operational initiatives
- Take ownership of smaller projects and independent work packages
- Collaborate with different departments and act as a supporting interface across teams
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YOUR RESPONSIBILITIES
- Monitor and track ongoing funded projects, ensuring compliance with funding requirements
- Prepare periodic reports for funding agencies, summarizing project progress and financials
- Coordinate documentation and maintain accurate filing systems for funding-related activities
- Research and summarize relevant funding opportunities
- Assist in preparing new funding applications and supporting documentation
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Vollzeit
Bruneck, Hybrid
05.06.2026
Bruneck, Hybrid
Firmenbeschreibung
- Daten-Architektur: Du betreust die Datenbank-Infrastruktur, baust die Logik für unsere BI-Lösungen auf und designst ein skalierbares Data Warehouse für unser Unternehmen.
- Pipeline-Management: Du entwickelst und betreust ETL-Strecken und führst Datenflüsse aus verschiedenen Quellen in einem „Single Point of Truth“ zusammen.
- End-to-End-Modellierung: Du konzipierst Aggregationen in Analysis Services und verantwortest den gesamten Prozess von der Rohdatenquelle bis zum fertigen tabellarischen Modell.
- Applikations-Betreuung: Du koordinierst unsere Fachanwendungen in den Bereichen Visual Shop Floor, Dokumenten-Management-Systeme (DMS) sowie unsere HR-Software.
- Schnittstellenfunktion: Du übersetzt fachliche Anforderungen in technische Konzepte und stellst sicher, dass unsere Business-Applikationen optimal auf die Bedürfnisse der Anwender abgestimmt sind.
- Operative Priorität: Du sicherst das Tagesgeschäft ab. Wenn es bei einer Applikation hakt, reagierst du flexibel und stellst in Kooperation mit unseren Partnern die Lauffähigkeit sicher.
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YOUR RESPONSIBILITIES
- Operate and maintain the ISMS, ensuring policies, controls, risks and evidence remain accurate, consistent and audit‑ready
- Translate risk assessments and treatment plans into structured, trackable work items in Jira, ensuring full traceability with IMS documentation
- Manage the lifecycle of security controls, including implementation, testing, remediation and exceptions
- Integrate the Information Security function into existing Jira/Confluence workflows, dashboards and templates
- Maintain controlled security documentation in the IMS and support internal and external audits
- Coordinate security intake processes, supplier assessments and access/asset governance activities
- Connect vulnerability and incident outputs to the ISMS and ensure findings drive updates to risks, controls and procedures
- Provide security guidance to engineering, IT and business teams, supported by live data and metrics
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Vollzeit
Bozen, Lana, Innsbruck
04.06.2026
Bozen, Lana, Innsbruck
HERAUSFORDERUNGEN:
- Gestaltung, Optimierung und kontinuierliche Weiterentwicklung unserer inhouse programmierten ADDITIVE+ APPS wie beispielsweise CRM-Segmentation, Dynamic-Landingpages, Marketing Automation mittels PHP und Laravel oder Ruby und Ruby on Rails (je nach Softwareprodukt)
- Anbindung von externen Systemen und Schnittstellen mit Fokus auf Property Management Systemen
- Fundierte Analyse und Verarbeitung von Streaming-Daten und Datenbanktabellen
- Schreiben von autonom wartbare, hochwertige Codes mit umfangreicher Testabdeckung
- Impuls- und Ideengeber für neue Lösungen und kontinuierlicher Wissenstransfer mit anderen Teams
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