3 Customer Operations Manager Jobs in Südtirol

Business Pool GmbH

Die Stellenanzeige Software-Entwickler (w/m/d) in Meran bei Business Pool GmbH ist leider nicht mehr verfügbar oder wurde neu ausgeschrieben.

Zum Firmenprofil
Tasks and responsibilities
  • Lead annual appraisals, setting goals together with the Customer Operations Manager, employee motivation, vacation and assignment planning, coordination of the tasks
  • Be in charge to collect feedback/opinions from his team regarding all topics, to filter them and report them to the Customer Operations Manager
  • Order and clients data entry in the ERP system
  • Contact-person for clients and Sales Representatives regarding orders for example availabilities, order state, etc.
  • Collaborate with the logistic department regarding deliveries as well as the Credit Management department and Sales Managers
  • Handling of claims and information requests coming from clients as well as from consumers and distributors
  • Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests involving the correct people into the organization
  • Support the Customer Operations team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization
  • Help dealers with product information and explanation
Tasks & responsibilities
  • Order and clients data entry in the ERP system
  • Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders
  • Collaboration with the logistic department for deliveries
  • Collaboration with the credit management and Invoicing department and Sales Manager
  • Handling of claims and information requests coming from clients
  • Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests
  • Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization
  • Support of dealers with product information and explanation  
Your Tasks
  • Empower and Engage the Customer & Sales Support team (9 people)
  • Responsible for delivering excellent services
  • Responsible for relationship management with international distribution partners
  • Strategic development of process and technology, to deliver key service outcomes, proactive driver for change and digitalization
  • Finalize automation of order to cash operations and activate inside sales team
  • Execution, support and implementation of long-term projects
  • Ensure transparent and efficient flow of information between external and internal customers
  • Identification and lead of continuous improvement projects
  • Close collaboration with internal and external stakeholders
    • Region

    • Berufsfeld

    • Anstellungsart

Job finder promo

Speichere deine Suche als Jobfinder.

Erhalte alle neuen Stellenangebote automatisch per E-Mail.

Berufsfelder in Südtirol

  • Verwaltung
  • Beauty & Wellness
  • Einkauf, Logistik, Lager
  • Landwirtschaft, Forstwirtschaft
  • Absolventen (Universität, FH)
  • Quereinsteiger
  • sonstige Berufe
  • Küche
footer region background
Hallo! 👋
Überlasse uns deine Suche. Wir informieren dich über neue Jobs, die perfekt zu dir passen.
Jobfinder einrichten