Tasks & responsibilities
- Management of sales order into the ERP system, ensuring that products are delivered on time with the right quantity and quality and taking care about customer requirements
- Support of the Sales Manager and Sales team in preparing and managing the sales campaign, including management of the samples, set up of the show room, preparation of offers/commercial conditions, communication of availability list, processing of sales reporting/statistics
- Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests involving the correct people into the organization (logistics, credit management)
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Tasks & responsibilities
- Amazon Client Management: Collaborate with the Amazon team to manage relationships and daily operations with Amazon
- Listing and Product Page Optimization: Work with the internal team to ensure that product pages on Amazon are up-to-date, accurate, and optimized to maximize visibility and conversions
- Promotion and Campaign Planning: Work with the marketing and sales team to develop and implement promotional strategies and campaigns on Amazon to increase sales and brand awareness
- Inventory and Shipping Management: Monitor and coordinate stock with the internal Sales Operation Team, shipments, and product availability at Amazon warehouses to avoid sales interruptions and ensure customer satisfaction
- Client Communication: Maintain regular communication with the Amazon team, responding to client requests and needs in a timely and efficient manner
- Problem Resolution: Handle together with the Sales Team any issues or disputes with Amazon effectively, seeking solutions that are beneficial to both parties
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- Arbeitsplatz: Bozen, Brixen und Bruneck
- Arbeitszeit: hohe Flexibilitaet
- Hauptsächlich verwendeten Systems: Windows Server, Windows Client, Citrix TS/VDI-Umgebungen
- IT Provider
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YOUR RESPONSIBILITIES
- Being in charge of maintaining client relationships and ensuring the fulfillment of their needs
- Providing regular updates on service delivery and responding to client inquiries and concerns
- Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget
- Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time
- Tracking and monitoring services performance, by defining and implementing key performance indicators
- Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends
- Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards
- Building and maintaining high-performing teams, providing guidance and coaching
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Deine Aufgaben
- Verwaltung von Microsoft 365 Anwendungen
- Administration und Verwaltung von Microsoft Umgebungen (Client und Servern)
- Betrieb von verteilten Anwendungen auf Windows-Server-Basis
- Weiterentwicklung und Integration neuer Anwendungen
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Aufgaben:
- Arbeit an anspruchsvollen Projekten in verschiedenen Geschäftsbereichen und nutzt dabei modernste Technologien und Tools
- Kundenaustausch und Betreuung in den verschiedenen Phasen: Definition von Kundenanforderungen, Festlegen der Softwarearchitektur, Analyse und Design, Programmierung, Test und Schulung
- Aktive Mitarbeit an der Entwicklung von Projektvorschlägen
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Unsere Anforderungen:
- Ausbildung im EDV-Bereich oder entsprechende berufliche Erfahrung
- Kenntnisse über Microsoft Server- und Client-Systeme
- Kenntnisse von VMware, Citrix und Microsoft Cloud Systemen werden als Plus betrachtet
- Kommunikatives Auftreten
- Kenntnisse der deutschen, italienischen und englischen Sprache
- Analytisches Denken und Fähigkeit zur eigenständigen Problemlösung
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Tasks & responsibilities
- IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux
- Virtualization: Configuration and management of ESX virtualization systems
- Server Administration: Perform server administration tasks and research event-log warnings and errors
- Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed
- Audits & Backups: Perform routine and scheduled audits of all systems, including backup
- Documentation: Draft and update documentation related to procedures and activities performed.
- Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration
- Networking: Configure and manage networks using Aruba Networking technologies.
- Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint.
- IT Projects: Participate in and lead IT projects to improve infrastructure efficiency and security
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What is a tender?
- Completing RFIs (Request for Information): These aim to filter potential providers invited to participate in the tender based on their qualities and capabilities (this phase determines our qualification for the tender).
- Analyzing tender documents: service requirements, KPIs, shipment databases, quoting files.
- Preparing the offer/calculating rates:
- Collaborating with the team for formulating offers
- Determining rates using available tools.
- Submitting the offer to the client: sending the economic proposal and required documentation (cover letter; tailored presentations).
- Receiving/sharing feedback: responding to clarifications, sharing feedback with departments, negotiating.
- Business allocation (AWARD): supporting operational implementation, assisting in contract negotiations.
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Vollzeit
Trento, Verona, Marcon, Thiene, Bolzano, Bressanone
26.11.2024
Trento, Verona, Marcon, Thiene, Bolzano, Bressanone
1. Key Facts
- Luogo di lavoro: Trento/Verona/Marcon/Thiene/Bolzano/Bressanone
- Orario di lavoro: flessibilità oraria in base alle esigenze lavorative e personali
- Principali sistemi utilizzati
- Microsoft/Windows/Server e Client; VMware esxi
- PC & notebook HP
- Server HPE Proliant
- Office 365
- Veeam backup
- NAS QNAP e Synology
- IT System Integrator
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