3 B2C Jobs in Bozen

Innerhofer AG

Die Stellenanzeige Sachbearbeiter Verkauf (m/w/d) in St. Lorenzen, Meran, Vahrn bei Innerhofer AG ist leider nicht mehr verfügbar oder wurde neu ausgeschrieben.

Zum Firmenprofil
Was erwarten wir von den Bewerbern?
  • Sprachen: Deutsch und Italienisch (gute Kenntnisse in Wort und Schrift)
  • Arbeitszeiten: ca. 19.00 - 23.00 Uhr (freitags, samstags und sonntags)
  • Aktiver und lebensfroher Charakter 
  • Die Bereitschaft zuzuhören
  • Ausdrucksstarke und beratende Fähigkeiten
  • Verkaufserfahrung ist nicht erforderlich, wohl aber die Lust am Lernen.
YOUR TASKS
  • Responsible for the 360° operative management of the digital stores of Loacker (owned stores b2c & B2B, Amazon) for the Italian market
  • Implements the digital channel strategy defined by the channel manager, actively supporting in all activities and matters while identifying potential for improvement and optimization 
  • Contribute in sales planning and target identification, keeping also track of costs and further sales opportunities in the short / medium term 
  • Collaborate in the monitoring sales/volumes objectives as well as optimizing product assortment and tuning the price strategy per channel 
  • Execute digital and promotional plan on own B2C and B2B stores together with content management team 
  • KPIs monitoring, analysis and reporting over sales, traffic, products and promotions (ROI, conversion rate, average order value, number of orders, turnover...) 
  • Close collaboration with the Digital Marketing to support the digital activities and keeping them aligned with digital marketing plan 
  • Ensuring the standard digital stores’ compliance with legal, health and safety regulations departments (best before, packing data, nutritional information) 
  • Maximizing the Loacker UI/UX experience  monitoring actual and incoming channel-specific needs (content, product, consumer journey) 
  • Support our  consumer service by highlighting new automated flows and providing proper level of information needed to solve E-com issues 
  • Act as key user for the ecommerce platforms and primary interface for technical matters  
  • Act as primary interface with customer service for the digital order-to-cash process 
  • Act as primary interface with product management for new launches on the channels 
  • Act as primary interface for logistics department and third party services and monitor inventory levels and implement corrective measures where needed
Tasks & responsibilities
  • Assist in handling B2C customer inquiries via phone, email and other channels
  • Support the first level support for problems and general inquiries about companies, brands and products
  • Become familiar with the entire process of our online shops (checkout, payment, delivery, returns and refunds)
  • Support in the analysis of customer issues, questions and needs
  • Assist with digital projects that directly connect with the end consumer
    • Region

    • Berufsfeld

    • Anstellungsart

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Berufsfelder in Südtirol

  • Einkauf, Logistik, Lager
  • IT, Informatik, EDV
  • Rechtswesen
  • Rechnungswesen, Controlling
  • Baugewerbe, Architektur
  • Absolventen (Universität, FH)
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