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2 Bozen Bolzano Milano Montebelluna Jobs in Südtirol 🚀
2 Bozen Bolzano Milano Montebelluna Jobs in Südtirol
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1
IT System Administrator (M/F)
Oberalp AG
Vollzeit
Bozen, Bolzano, Montebelluna, Milano
04.11.2024
Bozen, Bolzano, Montebelluna, Milano
Tasks & responsibilities
IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux
Virtualization: Configuration and management of ESX virtualization systems
Server Administration: Perform server administration tasks and research event-log warnings and errors
Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed
Audits & Backups: Perform routine and scheduled audits of all systems, including backup
Documentation: Draft and update documentation related to procedures and activities performed.
Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration
Networking: Configure and manage networks using Aruba Networking technologies.
Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint.
IT Projects: Participate in and lead IT projects to improve infrastructure efficiency and security
Zum Stellenangebot
IT Service Desk Coordinator (M/F)
Oberalp AG
Vollzeit
Bozen, Bolzano, Milano, Montebelluna
04.11.2024
Bozen, Bolzano, Milano, Montebelluna
Tasks & responsibilities
Management and coordination of the IT Service Desk team
Overseeing the procurement, installation, maintenance and support of IT software, hardware and communication systems
Organization and delegation of work orders to the appropriate IT Services staff member based on role and work order load
Management of escalations and ensuring any issues are resolved in a timely manner
Escalation of work orders to second level IT support and third level IT support as required
Analysis of performance of Service Desk activities and make recommendations to improve operational efficiency
Generate reports based on service level agreements and required metrics
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