Vollzeit
Bozen, Lana
06.08.2026
Bozen, Lana
Deine Herausforderungen
- Internationale Offices
Berlin, Stockholm, Rom, Barcelona - Öffi-All-Inclusive
für die private & berufliche Nutzung - Sportlich aktiv
Abos für Gym, Klettern und Karten für Fußball & Hockey - Community Events
regelmäßige Aktivitäten im Team sowie übergreifend - Weiterentwicklung
Unterstützung bei persönlicher und beruflicher Entwicklung - ... und noch viele weitere attraktive Vorteile.
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YOUR RESPONSIBILITIES
- Lead and coordinate the Hyperautomation product as a cross‑functional initiative within Digital Products & Innovation
- Co‑create the roadmap, priorities, milestones, scope, and governance model with relevant stakeholders
- Drive the development of core digital capabilities, including early issue detection, automated analysis, guided or automated remediation, and structured issue outputs for downstream workflows
- Ensure alignment with adjacent capabilities (diagnostics, dispatch handovers, customer‑facing settings, Hypersuite integration) while maintaining clear ownership boundaries
- Act as the central interface between Digital Products & Innovation and stakeholders in Service, R&D, Data Science, IT, Quality, and Legal
- Ensure the product fits Alpitronic’s service model, SLA logic, and operational realities
- Support Service in packaging, pricing, rollout, and customer communication by coordinating required product inputs and dependencies
- Ensure the product is scalable, reliable, observable, maintainable, and aligned with long‑term architectural goals
- Define and track success metrics such as detection rate, automation contribution, MTTR improvement, quality of issue outputs, and product adoption
- Report progress, risks, dependencies, and escalation topics to your direct manager and relevant stakeholders
- Build structure, alignment, and momentum across distributed teams
- Help establish an effective collaboration model between product, engineering, service, and other involved functions
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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YOUR RESPONSIBILITIES
- Strengthen and further develop the organisation of the Charging Functions Software team
- Lead internal and external resources to ensure the right balance between operational control and effective delegation
- Manage hiring activities, employee development, training, coaching and mentoring
- Define, develop and monitor the technical product roadmap for charging functions and firmware, aligning it with the overall product strategy
- Align regulatory, standardisation and customer requirements with internal and external stakeholders
- Identify and drive continuous improvements in processes, methodologies and development practices to enhance efficiency and quality
- Collaborate with cross-functional teams and stakeholders to address technical enquiries and resolve issues in the field
- Support technical decision-making and contribute to strategic product development initiatives
- Monitor industry trends, emerging technologies and best practices in the development of embedded software and firmware
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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Aufgaben:
- Weiterentwicklung und Betreuung des CRM-Systems (Salesforce) mit Fokus auf Lead-Management und Datenqualität
- Planung, Umsetzung und Optimierung von Performance-Marketing-Kampagnen (Google Ads, Social Media und weitere digitale Kanäle)
- Entwicklung und Automatisierung von Marketingprozessen sowie Umsetzung effektiver Lead-Nurturing-Strategien
- Konzeption, Steuerung und kontinuierliche Optimierung von E-Mail-Marketing-Kampagnen
- Weiterentwicklung der Unternehmenswebsite mit Fokus auf SEO, User Experience und Conversion-Optimierung
- Strategische Planung von Social-Media-Inhalten sowie Koordination externer Agenturen und Partner
- Analyse relevanter KPIs, Erstellung von Reports und Ableitung datenbasierter Optimierungsmaßnahmen
- Enge Zusammenarbeit mit dem Vertrieb zur kontinuierlichen Verbesserung der Customer Journey
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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Vollzeit
Bozen, Lana
07.08.2026
Bozen, Lana
Herausforderungen:
- Konzeption zielgruppenspezifischer Content-Strategien samt Redaktionspläne
- Proaktives Recherchieren, Planen und Anfertigen von Fachbeiträgen sowie weiteren Unterlagen für die Kommunikation hin zu (potentiellen) Kunden, Fachmedien und Netzwerkpartnern (Internetseite, Whitepaper, Manuals)
- Konzeption, Planung und Umsetzung von Social-Media-Maßnahmen in den für ADDITIVE relevanten Plattformen
- Zielgruppenspezifisches Newsletter-Marketing
- Stärkung des Markenauftritts sowie des Bekanntheitsgrades durch kreative Kommunikationsmaßnahmen
- Umsetzung von SEO-Maßnahmen in Zusammenarbeit mit dem Corporate Marketing Team
- Planung und Organisation von Foto- & Video Shootings für die Marke ADDITIVE
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