Das sind deine Aufgaben:
- Aufbau und Automatisierung von Datenflüssen, Dashboards und Reports (z. B. Power BI, Google Analytics, SQL)
- Analyse von Web- und Nutzerdaten zur Identifikation von Trends, Mustern und Handlungsempfehlungen
- Entwicklung und Pflege von Tracking-Konfigurationen und Tag-Management
- Erarbeitung von Optimierungsstrategien für Website, App und CRM
- Mitwirkung beim Aufbau der Customer Data Platform
- Koordination und Zusammenarbeit mit internen Stakeholdern und externen Analytics-Agenturen
- Aufbereitung und Präsentation von Analyseergebnissen für Entscheidungsträger
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YOUR RESPONSIBILITIES
- Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
- Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
- Monitor and report on master data quality KPIs; drive corrective and preventive actions
- Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
- Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
- Collaborate with business units and IT to align master data and process requirements with organizational needs
- Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
- Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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Vollzeit | befristet | Praktikum
Tasks and responsibilities
- Support the order and client data entry in the ERP system
- Assist the first-level support for issues and general requests about the company, brands, and products
- Support clients, Sales Representatives, and Store Managers in order management regarding availabilities and order state
- Give support in deliveries and the logistic department as well as the administrative area for payment check
- Assist in the analysis of customer pain points, issues, and needs
- Support the marketing department in various projects
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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Vollzeit
Bozen, Unterinn
25.04.2026
Bozen, Unterinn
YOUR TASKS
- Coordinate the strategic sales key initiatives across Marketing, Sales, Trade Marketing, Sales Controlling, R&D and Supply Chain
- Coordination, planning and monitoring of interdisciplinary strategic sales programs and their sub-projects aligned with the strategic sales goals (sell-in, sell-out, innovation, seasonal campaigns)
- Support the strategic planning and budgeting cycle, ensuring consistency between business priorities, resource allocation, project roadmap and project portfolio
- Manage the overall project pipeline, ensuring clear prioritization and visibility on timelines
- Anticipate interdependencies across launches, production and marketing activities
- Define and track key execution KPIs (time-to-market, promotional effectiveness, cost efficiency)
- Continuous monitoring and reporting of program / project goals, content, budget and roadmap ensuring clear prioritization and providing visibility to leadership and stakeholders on progress vs. strategic milestones and investment returns
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YOUR RESPONSIBILITIES
- Design and implement backend services for an incident‑automation platform, including telemetry processing, orchestration, workflow execution, case/ticket integrations, and platform APIs
- Evolve the current architecture from tightly coupled workflows and database‑driven logic to a modular, event‑driven, and scalable backend platform
- Build and maintain reliable integrations with charger telemetry, ticketing/case systems, service workflows, and customer‑facing product components
- Improve workflow reliability, idempotency, retry mechanisms, state management, error handling, and auditability across automated playbooks
- Collaborate with product, service, R&D, and data engineering teams to translate operational playbooks into maintainable backend capabilities
- Contribute to technical decisions on rules/policy handling, workflow orchestration, context modeling, observability, and system scalability
- Support the implementation of secure, governed, and monitorable AI/agent‑based backend capabilities where appropriate
- Help define engineering standards, testing strategies, deployment patterns, and the long‑term backend architecture
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Your Main Responsibilities
- Support both the definition and execution of the digital transformation strategy and roadmap
- Foster innovation and identify opportunities for new digital solutions
- Ensure compliance with data governance, security, and internal control standards
- Assess new digital initiatives for feasibility, business value, and impact
- Promote a digital mindset and drive change management and technology adoption
- Coordinate AI-related initiatives and oversee the AI Specialist
- Monitor and report on key KPIs (ROI, digitalization level, efficiency gains, tech adoption, budget adherence, customer satisfaction)
- Lead and coach Digital Transformation Business Partners across the organization
- Manage vendors and budgets in collaboration with Procurement and the PMO
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Assist in the reception of visitors (customers, business partners, internal employees)
- Assist the financial accounting department in posting all transactions as they occur
- Support in the creation of customer master data in the ERP system
- Assist in the management of travel expense reports
- Support in the communication with external persons
- Help to manage stationery and company cars
- Support in administrative tasks
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YOUR RESPONSIBILITIES
- Monitor and troubleshoot software performance and functionality on test systems
- Investigate, diagnose, and independently resolve smaller software-related problems
- Act as the first point of contact for test system software users
- Support users with guidance and documentation on system usage and known issues
- Analyze test system data (e.g., error logs, test cycle times, performance KPIs) to identify trends and root causes
- Identify bottlenecks, inefficiencies, or software anomalies from operational data
- Create structured and detailed change requests for larger software enhancements or bug fixes
- Maintain clear documentation on known issues, applied fixes, software versions, and best practices
- Ensure adherence to internal standards and procedures for software changes and updates
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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Dr. Schär is a global community of innovative and collaborative people, free to think outside the box and to unlock their full potential in terms of creativity, capability, and courage.
- Develop and execute global engineering strategy aligned with corporate goals
- Lead innovation and technology roadmaps
- Standardize engineering practices across regions
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