Key Responsibilities
- Align R&D digital initiatives with strategic priorities.
- Identify opportunities to digitalize and streamline R&D processes.
- Manage digital transformation projects from planning to delivery (scope, time, budget).
- Ensure a key user approach for relevant R&D applications is established, including UAT coordination and first-level support.
- Ensure effective communication, stakeholder alignment, and change adoption.
- Support Data Governance (integrity, traceability, access control, audit readiness).
- Promote compliance, quality, safety, and CSR guidelines.
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Key Responsibilities
- Align Sales & Marketing digital initiatives with the overall Digital Transformation Strategy and commercial priorities.
- Identify opportunities to digitalize and streamline end-to-end commercial processes (e.g., lead-to-order, order-to-cash, campaign execution, customer journey orchestration).
- Manage digital transformation projects from planning to delivery (scope, time, budget), ensuring strong collaboration with the PMO/Transformation Office and the Commercial Process & Project Manager.
- Ensure a key user approach for relevant Sales & Marketing applications (UAT coordination, first-level support, functional analysis).
- Maintain effective communication, stakeholder alignment, and successful change adoption across all involved teams.
- Support data governance for customer and commercial data (integrity, traceability, access control, audit readiness).
- Ensure secure data collaboration with external partners.
- Promote compliance, quality, safety, sustainability, and CSR guidelines.
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DEIN TÄTIGKEITSBEREICH
- Du wirst Schulungen und Workshops (online und vor Ort) zu digitalen Tools, Prozessen und Plattformen durchführen.
- Du wirst Schulungsunterlagen, Präsentationen und Trainingskonzepte erstellen und regelmäßig aktualisieren.
- Du wirst bei der Entwicklung moderner Lernformate und strukturierter Lernpfade mitwirken
- Du wirst aktuelle Themen und Technologien wie Microsoft 365, Automatisierung und KI-Grundlagen in Trainings integrieren.
- Du wirst Schulungen dokumentieren und Feedbacks auswerten.
- Du wirst bei organisatorischen und administrativen Aufgaben sowie im Fördermanagement unterstützen.
- Du wirst eng mit Fachbereichen, Projektleitung und Support-Teams zusammenarbeiten und zur Weiterentwicklung des Trainingsangebots beitragen.
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- Zusammenarbeit mit IT und externen Entwicklern bei Auswahl und Management von E-Business-Plattformen
- Definition und Umsetzung von E-Commerce-Strategien für B2B-Kunden
- Aufbau von CRM-Funnels mit Fokus auf Customer Experience
- Unterstützung bei der Entwicklung von Vertriebsstrategien für komplexe Segmente (Händler, Großhändler, Wiederverkäufer)
- Monitoring von Performance und digitalen KPIs sowie Ableitung von Optimierungsmaßnahmen
- Gute Kenntnisse von E-Commerce-Plattformen sowie deren Vor- und Nachteile
- Verständnis von Digital-Marketing-Prinzipien und der B2B Customer Journey
- Kenntnisse in CRM-Systemen sowie Funnel-Marketing
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YOUR TASKS
- Design, develop and maintain robust data flows integrating information from multiple systems and sources
- Build and optimize data models to support Business Intelligence, Advanced Analytics and AI solutions
- Contribute to the evolution of our Data Lakehouse architecture, enhancing performance, scalability, security and cost efficiency
- Collaborate with Business Process Owners, Key Users and cross-functional stakeholders to translate business needs into data-driven solutions
- Support the adoption of self-service BI and advanced AI tools, fostering data literacy and analytical capabilities throughout the organization
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YOUR RESPONSIBILITIES
- Lead IT projects from requirements definition to deployment, identifying schedules, scopes, budget estimations and implementation plans, including risk mitigation, mainly focussed on software implementation projects
- Manage internal and external resources to ensure that projects meet their scope, schedule, and budget requirements
- Establish and maintain relationships with business stakeholders, providing day-to-day contact on project status
- Help to identify necessary changes in current business processes
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
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