2 Account Specialist Jobs in Südtirol
YOUR RESPONSIBILITIES
- International Customer management
- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
- Creation of customs documentation
- Sales administrative related activities (e.g. marketability, reports)
- Suggest and work on improvements to become best in class
- Monitor and optimize operational performance KPIs
- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning
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YOUR TASKS
- Support of all parties involved in the monthly and annual demand planning processes (sales, marketing, finance)
- Single point of contact between Supply Chain and Business Directors/Sales Planners on sales planning issues
- Analyze sales plans and KPIs, verify and validate with the Sales Planner the assumptions behind the provided data and its reliability
- Consolidation of the global sales forecast
- Prepare and present demand plan, outlook and KPIs in the monthly S&OP cycle to the Management Board and provide insights on data
- Manage short-term demand deviations and unplanned demand requests with Supply Chain and Sales team
- Provide periodic and ad hoc reports/dashboards to local and global departments
- Drive improvement of Demand Planning and Demand Control process, as well as planning capabilities of Business Directors and Sales Planners
- Key User of the SAP IBP planning software for Sales Forecasting and Demand Planning, incl. system parameterization and master data management
- Daily collaboration with internal departments, like Sales, Supply Chain, Marketing, Controlling and Finance
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