3 customer-lifecycle-management Jobs in Südtirol
Vollzeit
Bozen, Lana
06.08.2026
Bozen, Lana
Deine Herausforderungen
- Internationale Offices
Berlin, Stockholm, Rom, Barcelona - Öffi-All-Inclusive
für die private & berufliche Nutzung - Sportlich aktiv
Abos für Gym, Klettern und Karten für Fußball & Hockey - Community Events
regelmäßige Aktivitäten im Team sowie übergreifend - Weiterentwicklung
Unterstützung bei persönlicher und beruflicher Entwicklung - ... und noch viele weitere attraktive Vorteile.
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YOUR RESPONSIBILITIES
- Monitor and understand market evolution and customer needs related to credit card terminals and payment solutions, in collaboration with Product Management
- Steer the definition of partnerships with key suppliers, aiming at ensuring a lifecycle partner support, from new product introduction, procurement, service, SW updates and end-of-life, together with key teams (Product Management, Service, Legal, Procurement, Quality)
- Scout emerging technologies and innovation regarding cashless solutions, from, assessing opportunities or anticipating threats related to technology revolution, in collaboration with Product Management and R&D
- Actively monitor key Payment Terminal industry regulation, joining technical committees when needed and ensuring a proper cascading to Product Management and dissemination in the company
- Support Product Management in training of sales forces and related teams on Cashless topics to ensure a proper dissemination and shared understanding of key elements
- Upon need, support Product Management key operations over the product lifecycle evolution (from requirements definition to product release and on-field deployment)
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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