Vollzeit
Bozen, Thiene, Trient, Verona
26.06.2026
Bozen, Thiene, Trient, Verona
Dein Beitrag zum Erfolg von ACS:
- Vertretung des Unternehmens und Funktion als zentrale Ansprechperson für die Kunden;
- Steuerung des gesamten Vertriebszyklus sowie Aufbau und Pflege nachhaltiger Kundenbeziehungen bei gleichzeitiger Sicherstellung der Kundenzufriedenheit;
- Analyse der Kundenbedürfnisse und Entwicklung der besten Lösungen in Zusammenarbeit mit den internen Teams;
- Marktbeobachtung und Identifikation neuer Geschäftsmöglichkeiten.
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YOUR RESPONSIBILITIES
- Design and implement backend services for an incident‑automation platform, including telemetry processing, orchestration, workflow execution, case/ticket integrations, and platform APIs
- Evolve the current architecture from tightly coupled workflows and database‑driven logic to a modular, event‑driven, and scalable backend platform
- Build and maintain reliable integrations with charger telemetry, ticketing/case systems, service workflows, and customer‑facing product components
- Improve workflow reliability, idempotency, retry mechanisms, state management, error handling, and auditability across automated playbooks
- Collaborate with product, service, R&D, and data engineering teams to translate operational playbooks into maintainable backend capabilities
- Contribute to technical decisions on rules/policy handling, workflow orchestration, context modeling, observability, and system scalability
- Support the implementation of secure, governed, and monitorable AI/agent‑based backend capabilities where appropriate
- Help define engineering standards, testing strategies, deployment patterns, and the long‑term backend architecture
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YOUR TASKS
- Coordinate and implement IT infrastructure projects, ensuring security‑by‑design, operability, and smooth handover to the Operations team
- Engineer solutions across network, compute, storage, virtualization, cloud, and endpoint environments, automating deployments and configurations where possible
- Configure and manage Active Directory, Microsoft Intune, Microsoft Azure, and Office 365
- Configure and operate VMware environments
- Produce infrastructure design documentation, runbooks, and deliver structured knowledge transfer to L2/L3 teams
- Participate in change enablement, risk assessment, and documentation of changes
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Vollzeit
Gais, Lana
05.06.2026
Gais, Lana
Die Rolle
- Gewinnung von Neu- und Bestandskunden im B2B-Bereich
- Beratung zu IT-, Cloud- und Kommunikationslösungen
- Entwicklung und Präsentation individueller Lösungskonzepte
- Erstellung von Angeboten und Begleitung bis zum Abschluss
- Enge Zusammenarbeit mit dem technischen Team
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YOUR RESPONSIBILITIES
- Own the product roadmap and translate high‑level business goals into actionable themes, epics, and user stories
- Lead the refinement, prioritization, and continuous maintenance of the product backlog to ensure the team focuses on the highest‑value initiatives
- Act as the primary point of contact for internal and external stakeholders, balancing competing requirements and managing expectations
- Take full responsibility for features throughout their lifecycle, from discovery and conceptualization to release and post‑launch optimization
- Collaborate closely with Senior Developers to understand technical constraints and ensure architectural decisions support long‑term scalability
- Define KPIs together with Product Marketing and use data, user insights, and market research to guide product decisions
- Define clear acceptance criteria and work with the team to ensure each release meets the highest standards of quality and user value
- Lead agile ceremonies (Sprint Planning, Reviews, Refinements) and continuously improve product discovery and delivery processes
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