4 first-contact Jobs in Südtirol
Was du mitbringst:
- Freude am direkten Kontakt mit Menschen
- Sicheres und freundliches Auftreten am Telefon
- Gespür für Prioritäten und Verantwortlichkeiten
- Ruhe und Struktur, auch wenn mehrere Themen gleichzeitig anstehen
- Hoher Anspruch an Servicequalität
- Sehr gute Deutsch- und Italienischkenntnisse, Englisch von Vorteil
- Erfahrung im Kundenservice, Front Office oder Hospitality von Vorteil
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YOUR TASKS
- Administrate the customer contracts for different brands in Italy
- Manage Promotional budgets for over 100 countries worldwide
- Check accuracy of Customer Invoices and advice payments
- Data Management in ERP system SAP/VISTEX
- Be the first point of contact for the sales force for Rebate management
- Prepare analysis and evaluations to support the international Sales Department
- Strong collaboration with internal departments e.g. Controlling/Accounting/Customer Service
- Support improvement projects on processes and tools
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Assist in the reception of visitors (customers, business partners, internal employees)
- Assist the financial accounting department in posting all transactions as they occur
- Support in the creation of customer master data in the ERP system
- Assist in the management of travel expense reports
- Support in the communication with external persons
- Help to manage stationery and company cars
- Support in administrative tasks
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YOUR RESPONSIBILITIES
- Lead and manage the company’s intranet project as project manager, including concept development, coordination of stakeholders, and implementation of new structures and communication formats together with the IT department
- Develop and implement a content and channel strategy to enhance communication effectiveness and employee engagement
- Continuously improve and innovate internal communication tools, such as the company intranet, to foster effective knowledge management and employee connectivity
- Produce internal communication materials to support content dissemination and project updates
- Manage South Tyrolian media relations, acting as the first point of contact for press inquiries and ensuring timely and accurate responses
- Conceptualize and create comprehensive international press clippings and media monitoring reports
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