YOUR RESPONSIBILITIES
- Enhancing the Application engineering organization
- Establishing and developing over the time a good relation with the customers (technical counterparty)
- Daily management of the customer priorities and assign them to the related Application Engineers
- Giving a structure to the development of Alpitronic Application Bullettin and supervising contents before release
- Keeping constant alignment among engineers spread over multiple countries
- Collaborating with the Project Mamagement Office team and follow the new Alpitronic’s processes ensuring the KPI monitoring related to the technical answer to the customers
- Shortening the response and resolution time for technical questions to increase customer satisfaction
- Building up the team competences for all relevant technical aereas and monitoring the team performance
YOUR QUALIFICATIONS & SKILLS
- Master Degree in electronics or electrical engineering or similar
- Previous professional experience in the technical field of support, service, R&D, in a leadership role as well
- Profound knowledge of complex and wide organization and multi-disciplinary technical competences
- Analytical thinking, abstraction and modelling skills
- Strong proactiveness and autonomous and structured working style
- Empathy, leadership and coaching abilities, ensuring a collaborative environment
- Excellent knowledge of English, German and Italian as advantage
OUR COMMITMENT
- Innovative work environment in a young, dynamic team
- High-tech projects in the future-proof sector of e-mobility
- Opportunities for advancement in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related pay
- Additional company benefits
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture.
Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
