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Customer Operations Engineer

ALLSIDES (formerly Covision Media) is the leading 3D scanning company in the world. We leverage state-of-the-art in Computer Vision and Machine Learning to scan highest quality, relightable 3D models of objects and products at scale.
Our 3D scanners are used globally by customers such as Meta, adidas, NUREG, Inditex (ZARA, Massimo Dutti, etc.), Gucci, Salomon, Quad, Zalando and other leading brands, content creation studios, and technology companies to mass produce tens of thousands of 3D assets per year.
Our international team of engineers is continuously looking to complement the team with the best talents that want to push the company to the next level. If you are results-driven, brilliant and want to join an ambitious company at an early stage, then this is for you.

Position Overview

As a Customer Operations Engineer at ALLSIDES, you will be at the frontline ensuring operational excellence of our 3D scanning systems for global clients. You will combine your deep technical knowledge in site reliability and monitoring with strong communication skills to support deployments, troubleshoot live issues, and drive continuous system improvements. This role is hands-on and requires close collaboration with engineering and product teams, as well as direct interaction with customers. 

 

This position is on-site in Bressanone with occasional travel expected.

Main Responsibilities

Qualifications

Nice to Have

Benefits

This is a full-time role located on-site at our Bressanone/Dolomites office (South Tyrol region, Italy).

If you are interested, please send an email with your resume!

Customer Operations Engineer

Customer Operations Engineer

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