Provide day-to-day customer support focusing on topics related to human-machine interface (HMI)
Train customers about Alpitronic web-based customization tool and system functionality
Customize user interfaces to align with evolving user or business requirements
Collaborate with development teams to test HMI behaviour after updates or patches
Troubleshoot errors, resolve display or usability issues, and escalate complex problems when needed
Write proper documentation and application notes, configuration settings, as well as common troubleshooting procedures
Conduct customer one-to-one testing and create simple guides, FAQs, or walkthroughs as required
YOUR QUALIFICATIONS & SKILLS
Degree in a technical field, preferably computer science or electronics engineering
Previous years of professional experience in a comparable position with B2B customer contact
Proven experience with web-based languages such as html, JavaScript, TypeScript, Python
Fundamentals of project management
Familiar with international standards, languages and regulations
Ability to translate R&D responses into valuable customer document
Very good knowledge English, Italian and German as an advantage
OUR COMMITMENT
Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits
SHAPING THE FUTURE, TOGETHER!
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.
Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us!
The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006
Utilizziamo i cookie per offrirti un'esperienza utente ottimale.
Alcuni cookie sono necessari per il funzionamento del sito, mentre altri
vengono utilizzati per scopi statistici, impostazioni di comfort o per la
visualizzazione di contenuti personalizzati.
Puoi decidere autonomamente quali cookie consentire.
Tieni presente che, a causa delle tue impostazioni, alcune funzionalità del
sito potrebbero non essere più disponibili. Per ulteriori informazioni,
consulta la nostra Informativa sulla privacy.
Questi cookie sono necessari per il funzionamento del sito web e per abilitare le funzioni di sicurezza. Consentono inoltre di rimanere comodamente connessi al proprio profilo per le visite successive al nostro sito.
eTracker
US‑Cookies
I cookie essenziali e i cookie di marketing sono gestiti anche da Google LLC, che memorizza i dati negli Stati Uniti. Accettando questi cookie di fornitori statunitensi, acconsenti al trattamento dei dati negli Stati Uniti (Art. 49(1)(a) GDPR).
LinkedIn
Google Analytics
Google AdSense
Facebook Pixel Code
Comfort
Questi cookie semplificano l'utilizzo del sito web. Ad esempio, ti permettono di accedere facilmente a una precedente ricerca di lavoro durante una visita successiva.
Personalizzazione
Questi cookie vengono utilizzati per mostrarti offerte e contenuti personalizzati in base ai tuoi interessi.