Deine Hauptaufgaben:
- Aktive Mitarbeit im ERP-Einführungsprojekt: Analyse von Geschäftsprozessen, Unterstützung bei Design, Test und Rollout.
- Betreuung, Weiterentwicklung und Integration unserer IT-Systeme (ERP, DMS, CRM, WMS).
- Aufnahme und Bewertung von Fachbereichsanforderungen sowie Erstellung technischer und funktionaler Spezifikationen.
- Implementierung neuer Anwendungen, Schnittstellen und Workflows sowie Anpassung bestehender Lösungen.
- Fehleranalyse, Troubleshooting in Zusammenarbeit mit Fachbereichen und externen Partnern.
- Unterstützung der Anwender durch Schulungen und Support
- Optimierung von Geschäftsprozessen im Umfeld Digitalisierung & Automatisierung.
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Vollzeit
Bozen, Verona
21.02.2026
Bozen, Verona
Ihr Beitrag zum Erfolg der ACS Group:
- Sie übersetzen Prozessanforderungen aktiv in konkrete Anwendungslösungen und fungieren als Bindeglied zwischen dem IT-Team und den Anwendern.
- Sie beteiligen sich an der Entwicklung, Konfiguration und Weiterentwicklung der internen Software (insbesondere ERP, CRM und ITSM-Plattformen) und wirken bei der funktionalen Analyse, Implementierung, dem Testing und dem Release-Management mit.
- Sie erstellen individuelle Anpassungen, konfigurieren Workflows und entwickeln Reporting- sowie Business-Intelligence-Lösungen in enger Zusammenarbeit mit dem Team.
- Sie verantworten das tägliche Applikationsmanagement (Support, Incident- und Change-Management) und setzen kontinuierliche Verbesserungen in Kooperation mit dem internen IT-Team und externen Dienstleistern um.
- Sie arbeiten an Projekten zur Implementierung von Cloud- und Low-Code-Lösungen sowie an der Entwicklung von Web-Applikationen und internen Tools zur Prozessunterstützung.
- Sie tragen zur Einführung, Integration und stetigen Optimierung von Software-Tools in bestehende Prozesse bei, wobei Sie stets praxisorientiert, standardisiert und effizient vorgehen.
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Aufgabenschwerpunkte:
- Technische Unterstützung zur schnellen und effizienten Problemlösung und Unterstützung unserer Kunden und Servicepartnern weltweit
- Durchführung von Anwender- und Produktschulungen zur optimalen Nutzung der Durst-Lösungen (national & international)
- Mitarbeit in Integrationsprojekten von der Angebotsphase bis zur Implementierung
- Analyse und Bewertung verschiedener Anwendungen hinsichtlich Bildqualität, Material, Profile und Bedienbarkeit
- Durchführung von Release-Tests gemäß technischer Spezifikationen internen Test- und Abnahmeprozessen
- Erstellung und Pflege unserer Schulungsunterlagen, mit aktive Mitarbeit bei der Weiterentwicklung von Schulungskonzepten
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Materials Management (MM) and Sales and Distribution (SD) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyze procurement, logistics and sales requirements, develop suitable SAP solutions and configure MM/SD modules accordingly
- Lead and participate in projects for SAP MM/SD implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimisation and customisation.
- Ensure effective integration of MM/SD processes with other SAP modules (FI/CO, PP, WM) and external systems
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP MM/SD-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Financial (FI) and Controlling (CO) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyse financial and controlling requirements, develop suitable SAP solutions and configure FI/CO modules accordingly
- Lead and participate in projects for SAP FI/CO implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimization and customization
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP FI/CO-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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YOUR RESPONSIBILITIES
- Support, develop, and optimise SAP Production Planning (PP) and Project System (PS) modules, ensuring seamless integration with other SAP and third-party systems
- Collaborate with business departments to analyse financial and controlling requirements, develop suitable SAP solutions and configure PP/PS modules accordingly
- Lead and participate in projects for SAP PP/PS implementation, optimisation and enhancement (e.g., rollouts, upgrades), while ensuring system stability and availability
- Analyse existing business processes, identify improvement opportunities and implement efficient solutions through process optimization and customization
- Provide 2nd and 3rd level support, perform error analysis, troubleshoot SAP PP/PS-related issues and coordinate with external service providers
- Conduct end-user training, create documentation and manuals, and ensure smooth knowledge transfer within the organisation
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YOUR RESPONSIBILITIES
- Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
- Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
- Monitor and report on master data quality KPIs; drive corrective and preventive actions
- Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
- Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
- Collaborate with business units and IT to align master data and process requirements with organizational needs
- Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
- Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices
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Your Responsibilities:
- Assist in the development and implementation of marketing and PR strategies to promote Danfoss Motion Servo Drives.
- Help identify and connect with technical influencers, especially those relevant to automation and servo applications.
- Create content for social media platforms and contribute to developing a structured social media marketing plan.
- Support in the production of video content, including tutorials and product demonstrations.
- Research suitable websites, technical portals, and communities to increase product visibility and digital footprint.
- Assist with digital advertising initiatives (e.g., context ads, social ads) and monitor campaign performance.
- Contribute ideas and assist in preparation for trade shows and fairs, including booth messaging and visuals.
- Support PR efforts targeting OEMs, machine builders, and system integrators working on motion control and multi-axis applications.
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YOUR RESPONSIBILITIES
- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives
- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality
- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative
- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements
- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)
- Support root cause analysis and the development of effective corrective and preventive actions
- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices
- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes
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