Job Description
- completion university studies of at least four years attested by a diploma in chemistry, pharmacy, biotechnology, natural science or similar
- knowledge of Italian or German (will be evaluated during the interview)
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YOUR RESPONSABILITIES
- Handle technical customer enquiries as an interface with the research & development department
- Conduct regular customer calls to coordinate technical content and clarify technical issues
- Provide technical advice to customers and project managers
- Coordinate with customers for further development of various products
- Manage of RFI (Request for Information) and the technical part of tenders
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YOUR RESPONSIBILITIES
- Additional and further development of internal and external web applications in an agile development process
- Consulting to the specialised departments on the design of digital services
- Contact person for questions on individual software products within digitalisation projects
- Active promotion of best practices for high quality software development, including the Clean Code and SOLID principles, code reviews, TDD, etc.
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Vollzeit
Bozen, Bologna, München
03.02.2025
Bozen, Bologna, München
YOUR RESPONSIBILITIES
- Provide an ownership of applicable norms and safety standards for all products & equipment developed by R&D
- Establish processes & methodologies to monitor and ensure the relevant compliance with applicable regulations
- Perform risk related analysis and monitor/drive the implementation of mitigating actions as per the defined action plan
- Draft and update all risk & compliance related technical documentation and declarations of conformity
- Carry out compliance analysis for new markets entrz and follow discussions with local authorities
- Work with corporate requirements management tools, promoting suggestions and improvements
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YOUR RESPONSIBILITIES
- Consolidate normative and stakeholder requirements for charging cables and cooling units into the System Requirements Documents
- Document the integration of the charging cables into the overall System Architecture and be the reference person within R&D for all related questions
- Lead and monitor the qualification process of charging cables for existing and new products from prototype testing to introduction in the serial production
- Create models and lead the implementation for the functions related to the operation of the charging cables and cooling units
- Keep track of the latest technical developments and advances for charging cables and cooling units
- Lead the communication and exchange towards the suppliers of the subsystems (charging cables and cooling units)
- Be the contact person within the company for all high level questions on charging cables and cooling units (especially for R&D, quality dept and production)
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Vollzeit
Bozen, Munich
03.02.2025
Bozen, Munich
YOUR RESPONSIBILITIES
- Proactively explore and develop new business relationships, customers and concrete opportunities in the market segment Commercial Vehicle Charging
- Create specific sales strategies and supporting a business plan creation within the commercial vehicle charging segment, to drive revenue growth and margins
- Negotiate and close contracts and frame agreements with strategic customers
- Generate forecasts and reports based on sales activities
- Ensure market share and successful introduction of existing and specific new products
- Conduct customer visits, by providing commercial and technical consulting for suitable charging solutions
- Manage customers’ commercial and technical inquiries
- Provide market information and support the elaboration of blueprints for our specific solution offering in the Commercial Vehicle Charging market, in close alignment with the Segment Marketing department
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Vollzeit
Bozen, München
03.02.2025
Bozen, München
YOUR RESPONSIBILITIES
- Gather and consolidate stakeholder requirements into a comprehensive system requirements document for charging infrastructure products
- Incorporate relevant standards and regulations into the system requirements to ensure compliance with industry norms and best practices
- Serve as the primary reference for requirements and standards in charging infrastructure projects within the R&D team
- Provide support and guidance for feasibility studies, ensuring alignment with system requirements
- Assist in defining test cases and planning of the validation processes to ensure compliance with system requirements
- Regularly review and update requirements documentation to ensure accuracy, completeness, and alignment with the system architecture and project goals
- Maintain and manage project requirements within the corporate requirements management tool
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YOUR RESPONSABILITIES
- Lead the establishment of the structure and team that will drive customer experience
- Work closely with various departments and customers to set up the right processes, communication, and routines
- Central point of contact for escalations (internal or key customers) and field notifications
- Leading the escalations to customer satisfaction and apply insights for continuous improvement
- Responsible for reporting on service team performance and customer experience, both internally and to key customers
- Set up the required processes and mechanisms to follow up and trend the quality of our products / services and the perception of the customers
- Driving forward the necessary initiatives, projects and activities
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We entrust this to you:
- Classic marketing, email marketing, social media marketing, influencer marketing
- Search engine marketing including SEO and controlling
- Customer, competition and market analysis
- Product planning, product presentation, market launch
- Customer relationship management (CRM)
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